Williamson Buick GMC - Service Center

Always very well attended by the staff. Carlos Gomara is the person that is always assisting me and i have to say he does a great job! Work is well done and usualy on time! Prices are going Carlos Gomara is the person that is always assisting me and i have to say he does a great job! Work is well done and usualy on time! Prices are going up like everything right now unfortunately. However i have to say that i come to this specific location ,as Homestead where i live, is even more expensive. More

They did not rotate tires. Poor car wash. Delayed service. The only good thing was de snack Poor car wash. Delayed service. The only good thing was de snack More

The customer service was excellent it was a pleasure to work with him Mr Yair Garrido work with him Mr Yair Garrido More

They need more mechanics to be service cars There is too much time To get to your vehicle back much time To get to your vehicle back More

The only reason I gave it a one star was because I had to bring my wife’s car 3 times for them to get it repaired correctly. If it wasn’t for Eric my service rep, it wouldn’t have happened. Cadillac and GMC bring my wife’s car 3 times for them to get it repaired correctly. If it wasn’t for Eric my service rep, it wouldn’t have happened. Cadillac and GMC is losing it’s mechanical quality and even the service manager gives poor excuses for vehicle problems. More

Best service I have ever recieved in dealership swrvice department. They even fixed my car a week earlier and the person in charge of me was always attentive to my calls and had me Aware of everything tha department. They even fixed my car a week earlier and the person in charge of me was always attentive to my calls and had me Aware of everything that was going on step by step More

Erik Fernandez was very helpful and attentive. Excellent service as usual. Everything was as promised. Excellent service as usual. Everything was as promised. More

Erik is the serviceman who attends me. Very knowledgeable, great customer service skills and is always friendly and helpful. Very knowledgeable, great customer service skills and is always friendly and helpful. More

Carmen was very professional and communicated everything to me in a timely manner. I’m extremely satisfied with her service. to me in a timely manner. I’m extremely satisfied with her service. More

When I made appointment, I advised the service consultant that I was going in for a recall, oil change and needed to replace a part. After waiting for 2 and a half hours, I was told that the recall piece (a that I was going in for a recall, oil change and needed to replace a part. After waiting for 2 and a half hours, I was told that the recall piece (a jack) was not in stock nor was the part that needed repair! They will call me when it arrives! What a waste of time and money! I could have taken my car elsewhere for a less expensive oil change! Only had it done there so I could resolve everything at the same time! More