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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,701 Reviews

1,701 Reviews of Williamson Buick GMC - Service Center

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September 03, 2022

Very courteous and professional facility, Got my car back perfect. fix right the first time Just like I expect. Thank you Mr. TONY MARTINEZ and Rolando Pardo More

by GIORIZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TONY MARTINEZ
Sep 06, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

September 02, 2022

Carlos provided excellent service. The amount of time everything took exceeded expectations. I am looking forward to servicing my vehicle here again. I also enjoyed some coffee while I More

by jeannineartiga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 06, 2022 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

September 01, 2022

Very honest friendly and professional customer service thank you for the service I will definitely go back again More

by santaluis2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 02, 2022 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

September 01, 2022

I love working with my service technician Erik. The man is a friendly professional and I appreciate that thank you More

by Tomrojas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

September 01, 2022

Ever since I’ve been dealing with Williamson Cadillac I’ve been treated with respect I love the dealership it’s a well organized dealership service is outstanding the best I’ve ever experienced zero More

by hjamison
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 02, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 01, 2022

Compré un carro y en menos de un año se daño dos veces mi crédito está en riesgo por culpa de ustedes aun tienen mi carro espero que esta ves lo hagan bien compré un carro supuestamente con pocas millas y en More

by HANSELMARTINEZ45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Gomara
Sep 02, 2022 -

Williamson Buick GMC responded

Esta no es la experiencia que queremos generar. Por favor communiquese con nosotros para solucionarla juntos. Sincerely, Juan Santos Service Director juans@wagmiami.com

Sep 02, 2022 -

HANSELMARTINEZ45 responded

Ustedes están tan interesados que soy yo que tengo que llamarlo 🤦‍♂️

September 01, 2022

Vehicle was put in the shop to repair blemish on passenger rear door and the repair was made to the driver's side. Vehicle put in shop for brake squeal and noise is still present More

by ISAACWG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 02, 2022 -

Williamson Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 31, 2022

Friendly people and does not take long to service vehicle nice and clean and even washes the car More

by JAY0425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

August 31, 2022

Servicio excelente, seguimiento y profesionalismo definitvamente que mi auto y yo nos sentimos queridos con ustedes. More

by Noemi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 02, 2022 -

Williamson Buick GMC responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

August 30, 2022

My service advisor, Mike Valladares was really friendly, knowledgeable, and very helpful! The coffee and snacks offered in the waiting lounge is great when waiting for a service. The guys from the Loaner D More

by dragonplayer2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
Sep 01, 2022 -

Williamson Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Juan Santos Service Director juans@wagmiami.com

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