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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,701 Reviews

1,701 Reviews of Williamson Buick GMC - Service Center

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November 04, 2022

Very nice employees and very good service and excellent Thad is the only place I will have my car service More

by Ángel Fernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Skip Moosang
Nov 07, 2022 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 02, 2022

All my Experience is the best , atención, respect costumer .I recoment that Deilers , J Martinez best Thank for your Service Willians Cadillac More

by Jcmaccarthy55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No this least Jorge M
Nov 02, 2022 -

Jcmaccarthy55 responded

Yes I am , only my error My adviser is Mike thank you

November 01, 2022

Jose was very attentive and knowledgable, helped me with getting On Star going properly, whole staff was very friendly and pleasant to be around, would definitely by a car from them again! More

by JEFFDTREMBLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Mayorga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

November 01, 2022

Best service team in business. Always available for walk in customer and accommodation is excellent. More

by LYEE860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Nov 03, 2022 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 30, 2022

Service advisor was great. Excellent work by the shop staff. Very satisfied. Thank you Williamson. More

by Johntallon14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 29, 2022

Love Tony at the Williamson service department. Took the best care of us and our vehicle! Have been with Williamson since 2005. More

by KWTRANSFERSTATION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
Nov 01, 2022 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 27, 2022

With the exception of my service advisor which is awesome!!!Everything was lousy from the time I picked up my loaner which it took over an hour to the time I was called to pick up my vehicle it took More

by VINCE.TIMIRAOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

October 25, 2022

Mike kept me informed through out the service process. He did a great job! Loaner/Valet team were very efficient also. More

by AMENDOZA6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 27, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

October 19, 2022

Best Service Team! Yair Garrido is very professional, explains all parts of the service to be performed, and responds to questions in friend, easy-to-understand manner. More

by S. Latour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yair A Garrido
Oct 21, 2022 -

Williamson Buick GMC responded

Thank you for your kind words. We are very happy to hear that Yair was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Juan Santos Service Director juans@wagmiami.com

October 19, 2022

They had my xt5 for 10 day. Just to do inspection. On it that’s bad. More

by CECILMACK jr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike M.
Oct 21, 2022 -

Williamson Buick GMC responded

Thank you for sharing your experience with us. Here at Williamson Buick GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Juan Santos Service Director juans@wagmiami.com

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