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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,701 Reviews

1,701 Reviews of Williamson Buick GMC - Service Center

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December 03, 2022

It’s located in a easy to access part of the city. The sales representative who help my on my new lease was very professional. More

by RENTEEYESERVICES
Recommend Dealer
Yes
Employees Worked With
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Williamson Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

December 02, 2022

Left my car almost 2 months. Picked it up finally but found out that nothing has been done on it. Just a car wash. More

by olivier.francois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the name of who took care of my car
Dec 05, 2022 -

Williamson Buick GMC responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 02, 2022

Great Service in the service dept only thanks to those employees I returned to Williamson Cad More

by MIAWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celida, Carlos Gomara
Dec 05, 2022 -

Williamson Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Williamson Buick GMC for your vehicle needs. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 02, 2022

Is one of the best dealers in town with excellent service an a lot of cars, you can find everything you need More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in sales department , Carlos Gomara
Dec 05, 2022 -

Williamson Buick GMC responded

Thank you for reaching out, Manny! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

December 02, 2022

I took my car to the dealer for oil change, brakes pads and battery replacement. The same day I went to pick up my car it already had a service message on the dashboard and they called me and said everyt More

by yessielhdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Williamson Buick GMC responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 01, 2022

Tengo un Cadillac XT6 hace 20 meses y solo tiene 12,000 millas….. Siempre pensé que era la mejor marca!!! Y lastimosamente he tenido la mayor decepción para con esa Marca… mi carro ha estado 3 veces en el More

by JACKE.SUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Dec 02, 2022 -

Williamson Buick GMC responded

Jacke, apreciamos que comparta detalles de su tiempo que pasó con nuestro concesionario. Le aseguramos que la satisfacción del cliente al 100% es nuestra máxima prioridad y nos gustaría tener la oportunidad de comprender mejor lo que sucedió. Comuníquese conmigo lo antes posible para que podamos resolver sus inquietudes. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 01, 2022

Professional with great service! They treat their clients well and try to please. My family and I have been customers for many years and only buy from them. More

by Orlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celida Naranjo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laz Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny from Road Side Assistance is great always ready to help with a smile and is very knowlegable!!
Dec 02, 2022 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty, Orlando. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 01, 2022

My family has been Williamson’s customers for over 20 years. The experience whether leasing or buying is always a pleasant one. The staff is courteous, professional and helpful. Alberto my sales represen More

by Nancy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady at check out is also very nice. , Skip Moosang
Dec 02, 2022 -

Williamson Buick GMC responded

Hi Nancy and thank you! I can't tell you how much we appreciate your customer loyalty! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 01, 2022

Manny was amazing he was very professional and very nice. He had my battery changed and my car running within 10 minutes. I really appreciate it. He was amazing. More

by Sesselapple
Recommend Dealer
Yes
Employees Worked With
Actually, I didn’t come to the dealership. FaceTime Manny came in a service truck.
Dec 02, 2022 -

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! Manny is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 01, 2022

they delivered the car and everything was smooth so it was a good transaction and quock. More

by quick.NATPERF
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Williamson Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

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