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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,701 Reviews
Call Service Center (305) 670-7100

1,701 Reviews of Williamson Buick GMC - Service Center

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December 10, 2022

Took my car in for an oil change - staff was very professional & service was quick More

by MAR9454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Williamson Buick GMC responded

Thank you for your business and this review! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 10, 2022

Very simple you guys are the best in town keep on doing the right thing the Best More

by Rodriguezhector60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 09, 2022

Very satisfied with the work done to my car & excellent customer relations of the service department. More

by Graziella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
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Dec 12, 2022 -

Williamson Buick GMC responded

Graziella, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 09, 2022

I am happy with the service you provide. My service person Mike McKesson is excellent, the cashier, the lady from the coffee shop make me feel I’m in a 5 stars hotel. Excellent service More

by Carguello99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Skip Moosang
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Dec 12, 2022 -

Williamson Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 09, 2022

Good location, courteous and knowledgeable personnel, great service at the dealership. The roadside emergency service is awesome! More

by ACARRENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review, Acarreno! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 09, 2022

I had over all a nice experience with what was done with the work done on my car, I like the way they work with my car shield service plan. More

by ARCHIELEECOATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 09, 2022

Very nice staff and facility. Courteous and professional. Class operation across the board and would recommend. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
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Dec 12, 2022 -

Williamson Buick GMC responded

Bob, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 09, 2022

The employees and managers working in the loaner vehicle department are awful. Be sure to double check and triple check your loaner vehicle. Quite frankly, just go elsewhere for service. More

by susiequintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Loero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Williamson Buick GMC responded

Thank you for taking the time to share your recent experience at Williamson Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 09, 2022

Eric is the best! He’s always great to work with when I come in for service!!! More

by ALLISONBOWEN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Williamson Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Williamson Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 08, 2022

Service man named Eric was very nice and helpful with my service. He called when my truck was ready and all service was completed in a timely manner and they wash my truck. Very pleased. More

by robertbline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Williamson Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Williamson Buick GMC for your vehicle needs. Sincerely, Juan Santos Service Director juans@wagmiami.com

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