Williamson Buick GMC - Service Center

My transmission repair was not done properly and took 5 days to complete. The check engine light is back on and I am getting horrible gas mileage. Acceleration is sluggish too. The one area I'm happy with days to complete. The check engine light is back on and I am getting horrible gas mileage. Acceleration is sluggish too. The one area I'm happy with is transportation provided from and to the dealership and my service advisor Mike McKesson was very helpful in that respect. I am self employed and need my vehicle to visit clients but I'm planning on dropping it off again asap. Dealership was not able to provide a loaner. More

Our advisor is always very nice but after spending roughly $800 on maintenance I got my car back and the windshield wiper fluid won't come out now. I also asked if the service dept could check my sunr roughly $800 on maintenance I got my car back and the windshield wiper fluid won't come out now. I also asked if the service dept could check my sunroof for a leak bc my car occasionally smells musty and was told I would have to leave the car there another week if I wanted them to look at that bc they are very behind More

Well at the beginning it was a really stressful time dealing with the service person because what I thought is gonna be covered by my extended warranty ended up coming from my pocket because the technic dealing with the service person because what I thought is gonna be covered by my extended warranty ended up coming from my pocket because the technician wrote a report saying the reason my transmission get damaged was due to my negligence which is not true the car never give me an alert or sent me a signal about something was going on with the transmission reason used by the extended warranty to refuse pay for the repair which requires flushed out, put a new seal, and filled up again and replace the wheel bearings at the end they just cover the bearings after two weeks dealing with the extended warranty and the dealer I spoke to the manager Rolando who held me in resolve my problem also the service person offered me a car for another week until mine get fixed. In reality the mechanic did an incredible job with my transmission the car is running like a new I can't even feel any noise on the wheels and transmission is perfect. Thanks Williamson Cadillac for your service More

Very professional and very busy but still managed to have a smile when I was greeted a smile when I was greeted More

It’s the words, they keep the car there for 3 weeks just to give me a quote for the repair, and an other week to repaired, they charge me &6,080 Dollars and give the car back with the same problem and leaki to give me a quote for the repair, and an other week to repaired, they charge me &6,080 Dollars and give the car back with the same problem and leaking water from underneath the car. More

Always a great experience. Always good communication. I like working with the same sales person ron people's for so many years and cars(6) Always good communication. I like working with the same sales person ron people's for so many years and cars(6) More

Excellent service. I recommend Cadillac to all my friends. These guys at the dealer are great. I recommend Cadillac to all my friends. These guys at the dealer are great. More

I love this dealership. It is the best place for service that I have ever been to (and I have been around for a long time). Thank you as always. Dan It is the best place for service that I have ever been to (and I have been around for a long time). Thank you as always. Dan More

Not only do I service my truck at Williamson I have purchased and serviced my daughters car there. Erik is always great. purchased and serviced my daughters car there. Erik is always great. More