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Williamson Buick GMC - Service Center

Miami, FL

4.4
1,863 Reviews

1,863 Reviews of Williamson Buick GMC - Service Center

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May 23, 2025

They are incompetent at best. Their manager Rolando is very dishonest and does not take interest in poor work. More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

I was there 4 times and my car still had the same issue. Last time, they kept the car in the shop for 13 days and they did not touch the car. The manager Rolando lied to me on 2 occasions. John was very nic More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

I was a bad experience with Financial agent Ricardo, he was very rude and unprofessional More

by DANAMGG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lionel Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Williamson Buick GMC responded

Thank you for sharing your experience. We sincerely apologize if our service did not meet your expectations as providing respectful and professional assistance is a top priority for us. Please feel free to contact me at janelysp@wagmiami.com should you wish to discuss this matter further. We truly value your feedback and would appreciate the opportunity to address your concerns.

May 17, 2025

Very professional, very prompt as good as it gets Stephanie is very professional, Juan Santos. The manager is amazing, they could not take care of me any better than they do. I give them a A+ rating. More

by DAN@MYDMARINE.COM
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 19, 2025 -

Williamson Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that Stephanie and Juan Santos provided such top-tier service. Your A+ rating means the world to us.

May 17, 2025

Tony is great. Everyone is very helpful. Every time I go everything is resolved quickly. More

by mariagonzo1157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Williamson Buick GMC responded

Thank you for your positive review, Maria. We're delighted that Tony and the team consistently provide such efficient and helpful service. We look forward to assisting you again!

May 17, 2025

Omar the sale man help me pretty goods he deserve five star he nice and respectable More

by STR8UPRECORDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Williamson Buick GMC responded

Thank you for sharing your experience. We're delighted to hear that Omar provided such excellent service. He truly deserves the recognition, and we appreciate your kind words.

May 17, 2025

Awesome and speedy service! The team is always super friendly and welcoming! Always pleasant to get car serviced. More

by Sandra cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Williamson Buick GMC responded

Hello Sandra. Thank you so much for your wonderful feedback. We’re so glad to hear that you enjoy our friendly and efficient service. It’s always a pleasure to assist you!

May 16, 2025

Mike Valladares is my favorite advisor. He is very knowledgeable and accommodating. The snacks at this dealer is a definite plus. There need to be more guava pastellitos though, they seem t More

by Fabio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Williamson Buick GMC responded

Thank you, Fabio, for your wonderful feedback. We’re thrilled that Mike continues to provide such knowledgeable and accommodating service. We're glad you love the pastelitos- they are definitely a favorite around here!

May 12, 2025

We had an issue with my wife’s Buick encore 2024 Williams dealership towed my car from Key Largo to their shop very polite very nice. Explain what they were doing. Explained everything was under warranty. I More

by Thomas slater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Williamson Buick GMC responded

We’re delighted to hear that Carmen and our team provided such reassuring and professional service. Your peace of mind is our priority, and we’re always here to help.

May 07, 2025

John was great, service was fast, and overall very accommodating and thorough. No complaints at all. More

by MCUERVOJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We're delighted to hear that John provided excellent service and that your experience was smooth and accommodating. We appreciate your support!

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