Williams Toyota of Binghamton

CUSTOMER WE REMAIN VERY PLEASED WITH THE HONEST, FRIENDLY, AND PROFESSIONAL STAFF AT JST, AND THE GREAT CUSTOMER SERVICE WAITING AREA! WE COULD NOT BE HAPPIER WE REMAIN VERY PLEASED WITH THE HONEST, FRIENDLY, AND PROFESSIONAL STAFF AT JST, AND THE GREAT CUSTOMER SERVICE WAITING AREA! WE COULD NOT BE HAPPIER WITH JACK SHERMAN TOYOTA IN EVERY REGARD (PURCHASE, SERVICE, PRODUCT, ETC). OUR ONLY REGRET IS WE DIDN'T BECOME CUSTOMERS HERE YEARS AGO! More

Good experience, Thorough and friendly. I was so pleased you had just the car I wanted in the color I wanted. The saleswomen, Deanna was really great to work with. I was so pleased you had just the car I wanted in the color I wanted. The saleswomen, Deanna was really great to work with. More

Family friendly After a small chat I found out that Austin knew my brother-in-law. It automatically made me feel at ease with the fact that someone in my family knew After a small chat I found out that Austin knew my brother-in-law. It automatically made me feel at ease with the fact that someone in my family knew this person selling me my vehicle. There’s an element of trust in buying from someone who lives and works in the community. They have fancy websites now that you can order vehicles from. I don’t think anything can top someone local helping you to buy something local. My husband coached with Joe for my daughter softball team! More

Excellent dealership I’m a repeat customer for 16 years. Mr Rozen is a delight to deal with. Best pricing, no haggling necessary, professional all the way. Service departm I’m a repeat customer for 16 years. Mr Rozen is a delight to deal with. Best pricing, no haggling necessary, professional all the way. Service department is top notch, too; same day service, excellent quality of repairs. More

Great experience I liked that the buying experience was like talking to a friend about the car and financing. I didn’t feel pressured and felt that Brad’s motivation w I liked that the buying experience was like talking to a friend about the car and financing. I didn’t feel pressured and felt that Brad’s motivation was to get me in a car I liked and would work for me, not just making a sale. More

2019 Rav 4 I would highly recommend Jack Sherman Toyota. They make the car buying process stress free. Mark Hall takes the time to explain the process and the fe I would highly recommend Jack Sherman Toyota. They make the car buying process stress free. Mark Hall takes the time to explain the process and the features of the vehicle. I wouldn’t go anywhere else!!! More

They tried to rip me off. Wouldn't trust these people to fix my lawnmower! Had a problem with a Toyota Tundra. They ran a diagnostic (hooked it up to a computer and the comp Wouldn't trust these people to fix my lawnmower! Had a problem with a Toyota Tundra. They ran a diagnostic (hooked it up to a computer and the computer told them what was wrong) and found that it was a faulty speed sensor. Then charged $110 for the diagnostic! They then tried to charge $320 and $100 for two parts that I was able to find online for $160 and $45. I took the online parts prices in and the response was "Uh......." They quickly offered to refund the parts cost. I ended up finding an aftermarket part with the same warranty as the official Toyota part for only $20 (instead of the $320 they wanted to charge). (I asked the Service Rep what the difference was between the Toyota part and the aftermarket part when they both offer the same warranty. Got a blank look.) I then went to an independent shop and got a labor cost of $80 to $100. Jack Sherman was going to charge an additional $280 - plus tax - for labor. Jack Sherman's total bill would have been over $820. The total cost by NOT having Jack Sherman do the install is $300. Saved over $520! Also, both Matthew's and Gault will apparently waive the diagnostic fee if you have the repair done by them. Not Jack Sherman. You are gonna pay for the diagnostic no matter what. Because, as I was told, "You are paying for a $50,000 computer." A 20 year old laptop has the processing power to run a diagnostic on a vehicle. Why they paid so much is beyond me. But, I assume that the other places also paid a lot for their diagnostic computers, too. Yet they waive the fee.... Go figure. More

A pleasant experience. Jack Sherman Toyota has been our favorite car dealer since the early 80s. The sales people are friendly and accommodating. Prices are always fair. Bec Jack Sherman Toyota has been our favorite car dealer since the early 80s. The sales people are friendly and accommodating. Prices are always fair. Because Toyota is so good, we very seldom need the service department except for maintenance. . More

New Customer I have purchased two cars in less than two months with my son and daughter. Mike Caram is a really honest person and is not your pushy salesman. I h I have purchased two cars in less than two months with my son and daughter. Mike Caram is a really honest person and is not your pushy salesman. I highly suggest asking for Mike when you go to buy a vehicle. I have bought 10 cars/SUV's from Mike at his past job and now will buy my next car from Jack Sherman as long as Mike is still there. My oldest daughter leased her Rav4 from Mike as well. Thanks for all your hard work Mike!!! A big thanks to everyone at Jack Sherman for making everything go so smoothly. More

B Finch Great place to go very friendly and very helpfulo from the time did you make the appointment you can’t win in from the people that help you from the s Great place to go very friendly and very helpfulo from the time did you make the appointment you can’t win in from the people that help you from the service until the end everybody is so great friendly and helpful More