Wilkins RV

Brand new Rv with problems not being addressed I purchased my last 4 rvs from this dealership. They are your best freind until you sign on the line then you are pretty much on your own for service. I purchased my last 4 rvs from this dealership. They are your best freind until you sign on the line then you are pretty much on your own for service. Brand new Big Horn antenna doesn’t work leave it there for a week to have it fixed again brand new. Get it bad exact same problem never fixed. We are 5 hours from this dealership nobody cares don’t return phone calls to try and walk through the whole thing myself to try and fix it. Never again will I buy here to bad I but new every two years. More

Excellent An excellent dealership to deal with. Even with the service after the sale. We had a service tech Jerry that was excellent very thorough and professio An excellent dealership to deal with. Even with the service after the sale. We had a service tech Jerry that was excellent very thorough and professional!! More

Chaos. Ordered at show-was very impressed to start-Told 4-6 weeks, came after 8. Order 19, got a 20. Camper came as a 2020- paperwork was set for 2019. Lost Ordered at show-was very impressed to start-Told 4-6 weeks, came after 8. Order 19, got a 20. Camper came as a 2020- paperwork was set for 2019. Lost features, forgot the keys in delivery, camper was never cleaned, radio didn’t work. They lack communication, and didn’t call back they said they would. Will never travel two hours again to give my business. More

First time rv owners Amazing customer service from figuring out what unit we wanted to our demo to the parts department! Thanks so much mate for having patience i know my Amazing customer service from figuring out what unit we wanted to our demo to the parts department! Thanks so much mate for having patience i know my wife is a tough sale lol and the gentleman that did our demo was amazing, us being first time rv owners he did an amazing job of showing us every detail and asking so many questions! We love our 2019 Jayco jayfeather ! More

Excellent Service Dept Bought my first camper from Wilkins Rv Churchville. service dept Excellent Customer Service and very patient with making sure I knew how to operate m Bought my first camper from Wilkins Rv Churchville. service dept Excellent Customer Service and very patient with making sure I knew how to operate my new RV and did not make me feel stupid with my novice questions. Thank you 😊 More

Nightmare1 trailer, canopy leaked, gray pipe broke, flooding underbelly, gas line pipe broke.Requested new line, inspected..never read other repairs needed..in trailer, canopy leaked, gray pipe broke, flooding underbelly, gas line pipe broke.Requested new line, inspected..never read other repairs needed..in shop 3 weeks More

trade in traded in a camper with some damage covered by insurance, ended up some wasn't covered.The folks at Wilkins were very gracious in taking care of us.We traded in a camper with some damage covered by insurance, ended up some wasn't covered.The folks at Wilkins were very gracious in taking care of us.We will always be grateful and support the dealership! Thanks to Gary Drum and every one we were in contact with. More

Excellent sales and service We purchased a used Sunseeker RV in March 2018 through Kreg Crooker, and we wrote a review back at that time and have appreciated his continued suppor We purchased a used Sunseeker RV in March 2018 through Kreg Crooker, and we wrote a review back at that time and have appreciated his continued support. Since then we have brought our RV back to be serviced several times, working specifically with the Assistant Service Manager Ariel Orr, whose name is not listed below - and we would rate her for ?? ?? ?? ?? ?? (5 stars) and Mike, the serviceman who did the repairs. We have been over-the-top impressed with her professional yet personal attention to our needs. She and Mike have gone above and beyond our expectations, resulting in the issues we had being resolved. E really like part of a good family at Wilkins RV. More

Service contract refund agreement Six years ago my wife and I bought a service contract agreement when we purchased a 2013 Sunseeker. The agreement stated our money would be refunded, Six years ago my wife and I bought a service contract agreement when we purchased a 2013 Sunseeker. The agreement stated our money would be refunded, if we did not use the warranty before it's expiration date. We did not use the warranty and requested our refund. Within one month we received a check from Wilkins RV for the purchase price of this agreement. We could not ask for better service! More

Great dealer! Helen was a great saleswoman and Tim, who did our walk through, was very knowledgeable. All the staff on site were friendly and attentive. The facilit Helen was a great saleswoman and Tim, who did our walk through, was very knowledgeable. All the staff on site were friendly and attentive. The facility was clean and the lounge was nice. We would definitely recommend this dealer to friends and family!! More