Wickstrom Lincoln

Michael Kajdanowski, our Sales Professional, created an enjoyable and stress free experience during our selection and purchase of our new vehicle. His demeanor and vast knowledge set us immediately at ease enjoyable and stress free experience during our selection and purchase of our new vehicle. His demeanor and vast knowledge set us immediately at ease. We were able to inspect different vehicles and options, comparing specifics and referring back to our extensive research. Once we finalized our decision, the purchase transaction was professionally presented, streamlined, and honest. Pricing and available discounts were clarified, in detail, including the rationale behind each line item. We visited two other Lincoln dealerships in the week prior to our visit to Wickstrom Auto Group. In addition, two days earlier we were prepared to drive to a third dealership after exchanging numerous e-mails which included a trade-in value and final price only to learn the vehicle sold while in the midst of determining an appointment time. We decided to visit Wickstrom Auto Group due to their inventory; their online inventory included a minimum of three vehicles that met our parameters, and we hoped the two hour drive was worth the probability of availability. It was a sound decision. Once on site, Michael offered and completed a search that combined all of the options we preferred from the targeted vehicles. He did indeed locate one, but we elected to purchase our original top selection. We were allowed time and privacy to discuss our decision, absent of any dread that often times can be associated with a dealership representative's interactions. We actually welcomed Michael's inquisitive nature as it benefited our experience. The open concept inside of the dealership was welcoming and completely unique to anything we have experienced prior. The conversations were relaxed and the capability of viewing documents on the wall screen created an all inclusive atmosphere. It always takes a team to complete a financial transaction of this multitude, and everyone involved was close by due to the showroom design format. The Finance Manager, Nick Gerling, was proficient and respectful. The transaction processed quickly and they completed all of the needed tasks with the information we provided. We did not have to place any calls to our insurance company or financial institution as everything was executed for us. It was unlike any other past dealership purchase. Michael continued to accomplish a few requests we had, and once we were officially the owners of the Nautilus he mentored us on the multitude of functions and operation of the vehicle. He assisted us in programming our preferences and his patient and fun personality never wavered throughout our orientation. We will forever remember the "taco holder". To spend hours driving to and from Barrington, Illinois to finalize a major investment would assumedly be an unpleasant necessity in order to obtain a goal. We actually left the dealership commenting how fortunate we were the first three dealership inquiries failed. To further add to our positive interactions, the communication in the following days has been stellar. We would like to offer our congratulations to the entire team that makes Wickstrom who they are, and our gratitude to Michael for introducing himself to us. More

We have been using Wickstrom Lincoln/Ford dealership for many years. Manny has been our salesman and always has helped us to get the best vehicle for our needs. He takes time with us and answers all our qu many years. Manny has been our salesman and always has helped us to get the best vehicle for our needs. He takes time with us and answers all our questions and helps us figure out how to use all the new electronics. More

Great experience with Josh Reed and the Lincoln team. Will be coming back to them again. Will be coming back to them again. More

The delivery process was great as well. Tristan Metzner was very knowledgeable about the features and offerings that our new car has. She was able to answer all of our questions and pointed Tristan Metzner was very knowledgeable about the features and offerings that our new car has. She was able to answer all of our questions and pointed out some useful features that we weren’t aware of. Would highly recommend working with Tristan. We will definitely be back at Wickstrom for our next car! More

We had a fantastic experience working with Eric Jensen at Wickstrom Lincoln! From the very beginning of our car search, Eric was incredibly helpful. He took the time to understand what we were looking for an Wickstrom Lincoln! From the very beginning of our car search, Eric was incredibly helpful. He took the time to understand what we were looking for and providing thoughtful recommendations that fit our family’s needs. His knowledge of their offerings, patience, and no-pressure approach made us feel confident and comfortable throughout the process. Thanks to Eric, we found the perfect car. When it came time to buy, Eric made the entire purchase process smooth and stress-free. Highly recommend working with him! More

Amazing service and exceptional vehicle! Michael Kajdanowski was amazing throughout the entire process and I highly recommend working with him and Wickstrom! Michael Kajdanowski was amazing throughout the entire process and I highly recommend working with him and Wickstrom! More

Very pleased with Michael at Wickstrom Auto Group. Was not pushy and very pleasant to work with. I came back a few times and every time he treated me the same. Was very pleasant to work with. Would r Was not pushy and very pleasant to work with. I came back a few times and every time he treated me the same. Was very pleasant to work with. Would recommend him to others. Experience was very good. He went through all the options on the vehicle and set them up for us. More

Loved the choice of cars they had. The people were friendly and our salesman Michael was great! I would definitely buy another car from him! The people were friendly and our salesman Michael was great! I would definitely buy another car from him! More

I bought a new Corsair at Wickstrom on 4/8. Tristan, the salesperson was awesome and I could not be happier with the car. The sales manager and the rests of the staff that I interacted with was Tristan, the salesperson was awesome and I could not be happier with the car. The sales manager and the rests of the staff that I interacted with was great as well. Overall, a great experience More

Wickstrom Lincoln was as easy as car buying can be! And their staff was all very friendly and efficient. Our sales person Michael was extremely knowledgeable and personable. And didn’t make me feel ru And their staff was all very friendly and efficient. Our sales person Michael was extremely knowledgeable and personable. And didn’t make me feel rushed to make a decision. I would definitely work with him again! More