Wickstrom Lincoln

Purchased a vehicle from the dealership after months of search. Left the dealership and realized that it did not have my #1 required feature. I tried to return the vehicle next day sitting that it did no search. Left the dealership and realized that it did not have my #1 required feature. I tried to return the vehicle next day sitting that it did not have my number one feature that I have been looking for months. I told them that I was relying on my sales team to vet that it had the features I was looking for still declined my request for a return. Their response was. "We didn't force you to buy it" Buyer beware. More

I have dealt with Wickstrom Ford and Chrysler since their opening and this was the worst experience. During the time of sales everyone was attentive but as soon as you sign on the line you become a second th opening and this was the worst experience. During the time of sales everyone was attentive but as soon as you sign on the line you become a second thought to them. We purchased a two year old previously leased vehicle that needed minor items repaired / replaced. At time of pickup some items had not been corrected with the excuse of "back order" of parts. It's now been two months and still no parts, including a second fob. Worst there has been no communication from parts or sales person unless I initiated it. Second issue is that by our mistake items were left in the Lincoln MKX trade in which have since disappeared. The sales people were quickly notified but again no follow through. The buyers deserve better treatment after a sale. More

This is the third vehicle my family has bought from Wickstrom, specifically from Michael. It's been a positive experience each time! When I went to look for cars I had a few in mind so Mike worked with Wickstrom, specifically from Michael. It's been a positive experience each time! When I went to look for cars I had a few in mind so Mike worked with me to help narrow it down. It felt more like he was trying to find me a car rather than just sell me one. I ended up going with a used Grand Cherokee and I love my Jeep! I felt well taken care of at Wickstrom and would highly recommend! More

Very helpful and courteous. Gave a variety of great financing options and got us the car we wanted. Manny was fabulous and Colin was very kind! Gave a variety of great financing options and got us the car we wanted. Manny was fabulous and Colin was very kind! More

I recently had the pleasure of working with Michael who truly went above and beyond to ensure I got the best price for the car I absolutely wanted. His dedication and commitment to getting me the best fina truly went above and beyond to ensure I got the best price for the car I absolutely wanted. His dedication and commitment to getting me the best financing deal was exceptional. He was able to understand my needs and displayed true professionalism throughout the negotiation process without putting an uncomfortable pressure on me, which is common in car sales industry. Since I was already familiar with the car I wanted, we communicated over the phone exclusively when negotiating the payments, and I just came to the dealership to submit application, sign paperwork and pick up my beautiful car.  Not only did Michael work hard to secure a great price, but he also took the time to explain all the details on the car. It’s my 2nd Corsair but it turned out there was still a lot to learn with the new upgraded model and package.  I will say that everyone at Wickstrom Lincoln was very pleasant, professional and moved me quickly through the process per my request. They answered all my questions and made sure I understood every aspect of the financing agreement. Their transparency and honesty were greatly appreciated. Overall, my experience with Michael and entire Wickstrom team was outstanding. They demonstrated professionalism, expertise and genuine commitment to customer satisfaction. Thanks to their efforts, I was able to get my dream car at the price that I was comfortable with. More

Great Experience! Eric Jensen is awesome to work with. Extremely knowledgeable, friendly, helpful and patient. The overall process with Wickstrom was easy and stres Eric Jensen is awesome to work with. Extremely knowledgeable, friendly, helpful and patient. The overall process with Wickstrom was easy and stress-free. Highly recommend! More

Amazing customer service! Wickstrom‘s make us feel like family. Staff is unbelievably friendly. Will buy all future cars from their dealership for sure! Couldn’t recommend hig Wickstrom‘s make us feel like family. Staff is unbelievably friendly. Will buy all future cars from their dealership for sure! Couldn’t recommend higher. More

No one does it better! From sales to service, you always feel like their #1 client. From sales to service, you always feel like their #1 client. More

I've been buying and servicing my family's Jeeps and Lincolns at Wickstrom for over 20 years. Every interaction with their sales and service teams has been positive. The staff is professional, honest, a Lincolns at Wickstrom for over 20 years. Every interaction with their sales and service teams has been positive. The staff is professional, honest, and straightforward, always aiming to provide top-notch service. Based on my long-term experience, I confidently recommend Wickstrom for any vehicle needs. More

New Lincoln show room/service area/waiting room is beautiful. Robinson assisted with the purchase of a used 2021 Lincoln Navigator Black Label and made the process so easy. Dropped the vehicle off at beautiful. Robinson assisted with the purchase of a used 2021 Lincoln Navigator Black Label and made the process so easy. Dropped the vehicle off at our home for brief trail period and had all fo the purchase documents ready for signature as soon as I came in. I have purchased a couple of cars from the Wickstrom dealership and the process is pressure free and smooth. Would highly recommend. More