Wickstrom Lincoln
Barrington, IL
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31 Reviews of Wickstrom Lincoln
Welcoming you as a new friend. Builds trust with a win/win attitude, Clarified my needs and wants to find me the perfect vehicle in one encounter. I was in town visiting friends an Builds trust with a win/win attitude, Clarified my needs and wants to find me the perfect vehicle in one encounter. I was in town visiting friends and found my perfect vehicle with Manny's help. They even took care of all the confusing paperwork as I was from out of state. Rest assured that your purchase reflects the pride they have in the Wickstrom name. More
Robinson will be my go to guy when it comes to purchasing my vehicles. He was attentive, smart and extremely easy to work with. I love my new Lincoln Nautilus. It was a big learning curve but he took his tim my vehicles. He was attentive, smart and extremely easy to work with. I love my new Lincoln Nautilus. It was a big learning curve but he took his time and walked me through the entire vehicle. Thank you to Robinson and the Wickstrom team. More
An absolute pleasurable purchasing experience in sales with Tristan, Max in Finance and Insurance, and Joe as their manager. Tristan is a problem solver that provides a responsive, seamless, stressless with Tristan, Max in Finance and Insurance, and Joe as their manager. Tristan is a problem solver that provides a responsive, seamless, stressless experience from initial contact all the way thru delivery. A beautiful new facility for a great guest experience. More
Purchased a vehicle from the dealership after months of search. Left the dealership and realized that it did not have my #1 required feature. I tried to return the vehicle next day sitting that it did no search. Left the dealership and realized that it did not have my #1 required feature. I tried to return the vehicle next day sitting that it did not have my number one feature that I have been looking for months. I told them that I was relying on my sales team to vet that it had the features I was looking for still declined my request for a return. Their response was. "We didn't force you to buy it" Buyer beware. More
I have dealt with Wickstrom Ford and Chrysler since their opening and this was the worst experience. During the time of sales everyone was attentive but as soon as you sign on the line you become a second th opening and this was the worst experience. During the time of sales everyone was attentive but as soon as you sign on the line you become a second thought to them. We purchased a two year old previously leased vehicle that needed minor items repaired / replaced. At time of pickup some items had not been corrected with the excuse of "back order" of parts. It's now been two months and still no parts, including a second fob. Worst there has been no communication from parts or sales person unless I initiated it. Second issue is that by our mistake items were left in the Lincoln MKX trade in which have since disappeared. The sales people were quickly notified but again no follow through. The buyers deserve better treatment after a sale. More
This is the third vehicle my family has bought from Wickstrom, specifically from Michael. It's been a positive experience each time! When I went to look for cars I had a few in mind so Mike worked with Wickstrom, specifically from Michael. It's been a positive experience each time! When I went to look for cars I had a few in mind so Mike worked with me to help narrow it down. It felt more like he was trying to find me a car rather than just sell me one. I ended up going with a used Grand Cherokee and I love my Jeep! I felt well taken care of at Wickstrom and would highly recommend! More
Very helpful and courteous. Gave a variety of great financing options and got us the car we wanted. Manny was fabulous and Colin was very kind! Gave a variety of great financing options and got us the car we wanted. Manny was fabulous and Colin was very kind! More
I recently had the pleasure of working with Michael who truly went above and beyond to ensure I got the best price for the car I absolutely wanted. His dedication and commitment to getting me the best fina truly went above and beyond to ensure I got the best price for the car I absolutely wanted. His dedication and commitment to getting me the best financing deal was exceptional. He was able to understand my needs and displayed true professionalism throughout the negotiation process without putting an uncomfortable pressure on me, which is common in car sales industry. Since I was already familiar with the car I wanted, we communicated over the phone exclusively when negotiating the payments, and I just came to the dealership to submit application, sign paperwork and pick up my beautiful car. Not only did Michael work hard to secure a great price, but he also took the time to explain all the details on the car. It’s my 2nd Corsair but it turned out there was still a lot to learn with the new upgraded model and package. I will say that everyone at Wickstrom Lincoln was very pleasant, professional and moved me quickly through the process per my request. They answered all my questions and made sure I understood every aspect of the financing agreement. Their transparency and honesty were greatly appreciated. Overall, my experience with Michael and entire Wickstrom team was outstanding. They demonstrated professionalism, expertise and genuine commitment to customer satisfaction. Thanks to their efforts, I was able to get my dream car at the price that I was comfortable with. More
Great Experience! Eric Jensen is awesome to work with. Extremely knowledgeable, friendly, helpful and patient. The overall process with Wickstrom was easy and stres Eric Jensen is awesome to work with. Extremely knowledgeable, friendly, helpful and patient. The overall process with Wickstrom was easy and stress-free. Highly recommend! More