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Wickstrom Chrysler Jeep Dodge Ram

Barrington, IL

4.9
1,069 Reviews

660 West Northwest Highway

Barrington, IL

60010

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1,069 Reviews of Wickstrom Chrysler Jeep Dodge Ram

February 12, 2021

Wickstrom service department rocks. They are fast, thorough and they’re great to work with. I’m never disappointed with the quality of work and friendliness of the staff. More

by DMB57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Lomonaco
Feb 12, 2021 -

Wickstrom Chrysler Jeep Dodge Ram responded

We greatly appreciate your confidence in Wickstrom Chrysler Jeep Dodge Ram service department! We are lucky to have customers like you!

February 11, 2021

Marcus did a great job getting me in and out for service on my 2015 Ram truck! Texted me when my truck was complete and it was a painless checkout. More

by kknippy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
Feb 11, 2021 -

Wickstrom Chrysler Jeep Dodge Ram responded

We're so glad Marcus could take great care of you! Thanks for choosing Wickstrom Chrysler Jeep Dodge Ram for your service needs!

February 08, 2021

Went in for the first oil change on our new Jeep. It was busy but the service was prompt. Contactless check in was seem less and safe for COVID. I was able to approve everything before they started (via tex More

by Becca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Niziolek
Feb 08, 2021 -

Wickstrom Chrysler Jeep Dodge Ram responded

We're happy we could help, Becca! Thanks for choosing Wickstrom Chrysler Jeep Dodge Ram for your service needs! We'll see you at your next oil change!

February 08, 2021

Above and beyond expectations. Mario was efficient. Prompt and appropriate length of time. No rating on cost as it was included in the deal. Thanks. More

by Elevsrus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario
Feb 08, 2021 -

Wickstrom Chrysler Jeep Dodge Ram responded

We're so glad to hear you had a remarkable experience with Mario and the Wickstrom Chrysler Jeep Dodge Ram team! Thank you for your 5- star review!

February 06, 2021

As always, customer focused service. VICTOR ESCAMILLA As always, customer focused service. VICTOR ESCAMILLA was outstanding. Explanation of what was needed and completion time of work to be done thoroug More

by henry.rush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Escamilla
Feb 08, 2021 -

Wickstrom Chrysler Jeep Dodge Ram responded

Thank you for this great review, Henry! We're glad to hear that your visit to our service department earned five-stars! Victor is an important part of our team, and it's great to hear that he helped make your experience outstanding! We'll see you at your next appointment! - The team at Wickstrom Chrysler Jeep Dodge Ram

February 01, 2021

They did an excellent job tracking down a noise that was very difficult to find. They did an all around great job. Service was fantastic, great communication, very polite and courteous. Very happy with e More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Feb 01, 2021 -

Wickstrom Chrysler Jeep Dodge Ram responded

It was our pleasure to help you out, Dave! Thanks for choosing Wickstrom Chrysler Jeep Dodge Ram for your service needs!

February 01, 2021

very reasonable to work with. on top of their game. didnt have any issues from start to finish. would recommend to anyone who needs service. More

by zoellner2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John....
February 01, 2021

Josh and the service was exceptional... Wonderful waiting area during COVID! The only thing I would improve would be to let the customer know how long the expected wait will be. More

by Scbaer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 01, 2021 -

Wickstrom Chrysler Jeep Dodge Ram responded

Thank you for your feedback! We're glad to hear you were comfortable in our waiting area and we will share your comments with our team to improve moving forward.

January 29, 2021

Wickstrom has a great service department. They are easy to work with. Appointments are easy to make. They complete the work when promised. Nice waiting area. More

by mwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Reddy
Jan 29, 2021 -

Wickstrom Chrysler Jeep Dodge Ram responded

Thank you for your confidence in the Wickstrom Chrysler Jeep Dodge Ram service team! We are glad to have you as a customer.

January 29, 2021

Every experience I've had in this dealership has been nothing but amazing. I worked with Bob Bauer and he was the best salesmen we have ever had. I had a ton of questions and took a minute to get things More

by i.delarosa89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bauer
Jan 29, 2021 -

Wickstrom Chrysler Jeep Dodge Ram responded

This is so great to hear! Thanks for taking the time to share your experience with Bob and our team. We look forward to your continued business with us at Wickstrom Chrysler Jeep Dodge Ram.

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