Whitten Brothers Of Ashland

Excellent. It was a very good experience. Especially Rebekah Traverson, who was very good. No pressure at all and very nice and knowledgeable. Ray Yarbrough als It was a very good experience. Especially Rebekah Traverson, who was very good. No pressure at all and very nice and knowledgeable. Ray Yarbrough also was very knowledgeable and helpful More

Completely satisfied This process was a bit lengthy due to looking at several trucks and weighing options, including payments. Rebekah was very helpful and patient through This process was a bit lengthy due to looking at several trucks and weighing options, including payments. Rebekah was very helpful and patient throughout. I never felt pressured to buy anything. Would absolutely return for my next truck. More

Great Attitude My experience was great. Salesperson was very informed and courteous. Answered all questions. No strong arming. Original car was not what I wanted so My experience was great. Salesperson was very informed and courteous. Answered all questions. No strong arming. Original car was not what I wanted so she offered me some alternatives. I was pleased to find just the used car for me. Thanks Whitten Brothers and Kimberly. More

Cusomter Driven What can I say, my experience dealing with Whitten Brothers of Ashland has been very pleasing and uplifting. My troubles began a year ago when I purc What can I say, my experience dealing with Whitten Brothers of Ashland has been very pleasing and uplifting. My troubles began a year ago when I purchased a pre-certified 2016 RAM 1500 in May 2017. After only 1 month, the entire electronic system shutdown while driving. Went back to the dealer, no codes. Drove the truck and within about another month, the truck shutdown again. Again, no codes and no complaints within the Chrysler network. Dealer kept truck over a month and couldn't reproduce. Afterwards, I spoke with the service manager and after expressing how dissatisfied and disappointed I was with experience, he performed his own research and replaced ignition key module. I was very much appreciative and had no troubles for about 7 months until of April of this year (2018). Same electronic problem. So after the fourth time and in a situation that wasn't ideal, I asked the dealership to get me out of this vehicle. The staff including service manager, general manager, and sales where very understanding and work with me to replace with another pre-certified 2016 RAM 1500 with more options. They were able to give me more than I expected for my original RAM while minimizing any additional cost to me. I left feeling very satisfied and felt the entire staff was willing to go the extra mile to provide the customer service you don't see these days. Moral of this review, take the time to be pleasant and work with your dealership. You'll realize that they want to work with you and everyone can win in the end. I can't say enough about the team at Whitten and how they worked with me through this experience. They revived my confidence in dealerships! More

Trustworthy, thorough, and patience Tom Coleman as the rep and Charlie Browne as the finance manager put my fears at ease and we’re very professional throughout the process. Tom Coleman as the rep and Charlie Browne as the finance manager put my fears at ease and we’re very professional throughout the process. More

Happy Customer Low pressure sales approach and knowledgeable staff. They showed me how to operate all the options on my vehicle andcontacted my insurance company for Low pressure sales approach and knowledgeable staff. They showed me how to operate all the options on my vehicle andcontacted my insurance company for me. More

Great experience! No pressure sales. Cathy was very helpful and a pleasure to work with. I would recoomend Whitten to anyone looking for a honest dealership that does n No pressure sales. Cathy was very helpful and a pleasure to work with. I would recoomend Whitten to anyone looking for a honest dealership that does not play games. I got a fair price for my trade-in and it was a no hassle process. Well worth the short drive up to Ashland. More

Great customer service Our sales agent was knowledgeable and professional. The entire process of buying a new vehicle was fairly streamlined and simple. All the staff we e Our sales agent was knowledgeable and professional. The entire process of buying a new vehicle was fairly streamlined and simple. All the staff we encountered were very friendly. More

Awesome experience It was a seamless transaction, the salesman Was very helpful and professional I will come back again when it’s time for me to get another car It was a seamless transaction, the salesman Was very helpful and professional I will come back again when it’s time for me to get another car More

Awesome and Efficient Buying Experience My family has bought four vehicles from Whitten Brothers. I came to the dealership pretty much knowing what I wanted: a used RAM 1500 with a particula My family has bought four vehicles from Whitten Brothers. I came to the dealership pretty much knowing what I wanted: a used RAM 1500 with a particular list of features. While I was looking for the one I saw online, I saw another that I liked even better. Once I met with Shaquil and took a test drive, the purchase only took about an hour to complete everything. Excellent experience More