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White's Honda of Lima
Lima, OH
1,742 Reviews
We have been in business for over 60 years, and we have always sought to give our customers the very best car buying experience. In that time we have remained a family-owned dealership that focuses on providing our customers with what they need. We take customer service very seriously, and we always strive to create a comfortable, family-friendly environment. This community means the world to us and we aren’t going anywhere. We are always look for ways to make a difference, not only for our customers, but also for the community through fundraisers and acts of service.
Our team will always treat you right, and we will find you the perfect vehicle whether it is a new Honda, or something else entirely. When you come to White's Honda of Lima you will have a Better Experience, you will get a Better Price, and we will always Make it Easier. Come down and see us in Lima, where we serve all of Northwestern Ohio. Here we go the extra mile to ensure that every customer has a great experience with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,742 reviews
June 23, 2023
Took my wife's van in for an oil change and they told her they recommend doing a tire alignment and balance (we didn't buy tires). On the receipt they put that my wife REQUESTED to have tires rotated and ali they recommend doing a tire alignment and balance (we didn't buy tires). On the receipt they put that my wife REQUESTED to have tires rotated and aligned. $250+ oil change. More
by MSCHWAIGER1
Verified CustomerEmployees Worked With
Service
June 23, 2023
The second time we had to bring our vehicle back because their techs don’t know how to properly diagnose a vehicle. Only after I sent the first review and wrote my diagnosis in that survey did we get a call their techs don’t know how to properly diagnose a vehicle. Only after I sent the first review and wrote my diagnosis in that survey did we get a call about what the issue was. We weren’t kept updated the status of our vehicle by Tyler Hepp. He never answered our calls. We were told the repair could possibly take that evening or the next day at the latest. After the first day, we were told the wrong part was ordered. The third day we were told it may be done but he would keep us updated. The only update we got was an hour before they closed saying the vehicle was finished. We brought the vehicle home, kids car seats were unlatched and multiple trim pieces were on the floor that I had to reattach. This service center is a joke and we plan on expressing this to Honda corporate as well as others who ask us for our opinion. Unless it’s warranty work, we won’t be back. More
by DAVErow88
Employees Worked With
Tyler Hepp
June 22, 2023
Had a great experience with White’s Honda, I needed to reschedule my car service and they were able to accommodate me by coming to pick up my car from work and picked me up to bring me back to the dealers reschedule my car service and they were able to accommodate me by coming to pick up my car from work and picked me up to bring me back to the dealership after it was completed. Very professional and will be returning More
by ARUSS2013
Employees Worked With
Tyler Hepp
June 22, 2023
Steve Nungester did a fantastic job as Service Advisor. He kept me in the loop as service was progressing and took time to thoroughly explain recommendations. Service was smooth and efficient. Overall grea He kept me in the loop as service was progressing and took time to thoroughly explain recommendations. Service was smooth and efficient. Overall great experience! More
by JAMIEBAUCHER
Employees Worked With
Steve Nungester
