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White's Honda of Lima
Lima, OH
1,434 Reviews
We have been in business for over 60 years, and we have always sought to give our customers the very best car buying experience. In that time we have remained a family-owned dealership that focuses on providing our customers with what they need. We take customer service very seriously, and we always strive to create a comfortable, family-friendly environment. This community means the world to us and we aren’t going anywhere. We are always look for ways to make a difference, not only for our customers, but also for the community through fundraisers and acts of service.
Our team will always treat you right, and we will find you the perfect vehicle whether it is a new Honda, or something else entirely. When you come to White's Honda of Lima you will have a Better Experience, you will get a Better Price, and we will always Make it Easier. Come down and see us in Lima, where we serve all of Northwestern Ohio. Here we go the extra mile to ensure that every customer has a great experience with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,434 reviews
May 29, 2023
Service is always good. Had some problems with communication to the service department. Twice had to make three calls to connect. Had some problems with communication to the service department. Twice had to make three calls to connect. More
by GDWHITE0
Verified CustomerEmployees Worked With
Steve and Tyler in service
May 27, 2023
A fair, honest, and friendly atmosphere. We have leased 4 different vehicles over the past three years and completely satisfied with everything. We have leased 4 different vehicles over the past three years and completely satisfied with everything. More
by JEFFVERMILLION55
Employees Worked With
Robert Kneeland
May 26, 2023
I had a very poor purchase experience. The salesperson did not seem to know what he was doing with the loan approval process, which was from USAA and is a very common way to finance a vehi The salesperson did not seem to know what he was doing with the loan approval process, which was from USAA and is a very common way to finance a vehicle. Because of this confusion, I spent upwards of 5 unnecessary hours waiting to drive my vehicle home from the dealer. The salesperson was very canned and seemed unconcerned by the amount of time I had to wait. I can completely understand why people overpay for Carvana so they don't have to deal with a frustrating dealer experience as I did. I was happy with the vehicle I purchased, but the dealer experience left me with a very poor buying experience. I would not recommend purchasing from White's due to this experience. More
by stumplevi
Employees Worked With
Robert
May 26, 2023
Efficient service. Very knowledgeable salesmen. Enjoy talking to John Gould. Purchased my last three Honda’s from the dealership. Very knowledgeable salesmen. Enjoy talking to John Gould. Purchased my last three Honda’s from the dealership. More
by f.figleysr
Employees Worked With
John Gould
May 25, 2023
The entire staff were pleasant and interested in my needs. Simply delightful and courteous. Marcia and her peeps delivered without delay. needs. Simply delightful and courteous. Marcia and her peeps delivered without delay. More
by SONNIE0088
Employees Worked With
Marcia continues to demonstrate complete customer satisfaction plus she is so cute.
May 25, 2023
The service center is always courteous. The young lady that signed me in was super sweet and I made sure to check on all customers to see if she could help them while they were waiting. I w The young lady that signed me in was super sweet and I made sure to check on all customers to see if she could help them while they were waiting. I want to send a big thank you to Cody who went above and beyond to help take care of an issue. More
by DEB112968
Employees Worked With
Cody
May 25, 2023
Great service and communication throughout the whole process. The advisors answered all my questions and the service techs did a great job on the repair. process. The advisors answered all my questions and the service techs did a great job on the repair. More
by AZZARELLOT
Employees Worked With
Taylor
