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White's Ford - Service Center

Orrville, OH

4.6
454 Reviews

454 Reviews of White's Ford - Service Center

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July 18, 2023

Great service and excellent timing. Every time I’ve been there. My company has our fleet account with them and I really appreciate how we’ve been taken care of. More

by cmichaelbailey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

White Ford and George Franz have always been there to help me with my needs More

by bsammons357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Plant
July 15, 2023

Great service department, someone greets you shortly after you arrive. They take care of you & your vehicle. More

by Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

They didn't find problem. I told them what my car was doing but they didn't find anything wrong. Took it to someone else and they knew right away what it was and fixed it! Al More

by njane1270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Schnelder
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Friendly, polite, courtesious, patient and excellent service. Have bought all my vehicles and have had service work done there for over 25 years. More

by muss872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Plant
July 13, 2023

They are easy to deal with and friendly and very helpful when buying or leasing More

by GRABRTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Plant
July 13, 2023

Everyone is very friendly and makes one feel comfortable. They are also efficient and I was done in an hour. More

by rambies1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Maibach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

My first experience a few years back was AWFUL! !! This last experience was 5 star!! Service was AMAZING!!! More

by jeweliej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Plant
July 07, 2023

Service advisor hang up on you. Technican only takes 4 times to fix vehicle by forgetting to plug back in components More

by TriCountyRenovation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
July 07, 2023

Very friendly staff and patient with explaining what is actually wrong with the vehicle. Extremely better service than palotta ford in wooster More

by Lorin.Gibson89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names but service dept is 5 stars
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