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White's Ford - Service Center

Orrville, OH

4.6
482 Reviews

482 Reviews of White's Ford - Service Center

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February 02, 2024

I had decided to wait while they worked on my care and Dave got Matt started on it right away and is was done in the estimated time. Kudos to Dave and Matt More

by APAA1981
Recommend Dealer
Yes
Employees Worked With
Dave
February 02, 2024

Everyone is great to work with so far. But after a couple days the check engine light came on. It's an Oxygen Sensor. Once it's fixed properly I'll be a happier customer. More

by CJR880716
Recommend Dealer
Yes
Employees Worked With
Matt Hensel
February 02, 2024

Very quick to help with any requests you may have very positive environment wonderful people in all departments. More

by robertkurtz2023
Recommend Dealer
Yes
Employees Worked With
Matt Hensel
February 02, 2024

Easy to deal with and upfront with the repair. They kept in touch before during and after the service. More

by Dylan.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Beery
February 01, 2024

Justin was helpful. The staff was great. I would definitely recommend white's service department to everyone More

by Simply_sold
Recommend Dealer
Yes
Employees Worked With
Justin
February 01, 2024

Positive experience Have always appreciated the service dept Was disappointed in the new car options I saw while there More

by WBENEDICT1222
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Grimm
January 31, 2024

The two people I had contact with at Whites Ford were very helpful and courteous More

by beerylynne
Recommend Dealer
Yes
Employees Worked With
Dave Schneider and Tonya bowman
January 31, 2024

Always fast and pleasant. The employees r very courteous I never have to wait for a long time More

by malatestaandee
Recommend Dealer
Yes
January 31, 2024

Very knowledgeable people working for White All employees are very friendly and enjoy talking with each More

by LGRIMM1946
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Grimm
January 28, 2024

Purchased 4 vehicles from them, treated unprofessionally and not kept informed. Then would not give updates More

by DPARASKOS
Recommend Dealer
No
Employees Worked With
Justin
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