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White's Ford - Service Center

Orrville, OH

4.6
482 Reviews

482 Reviews of White's Ford - Service Center

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April 26, 2024

They were responsive and easy to work with - quick turnaround. Dave was great to speak with on the phone. More

by SHANE.CLARK.OSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Didn’t really like the buy experience with the contract sales company. I can say the dealer has made the experience better by taking care of the problems that we have had. They also came and picked me up t More

by ljbear_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

The dealership was clean. The associates were all polite and courteous. The work was done quickly. I would recommend this dealership to friends. More

by rm11885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

They are very professional and courteous. Very helpful to their customers. We will definitely be repeat customers in the future. More

by tchncrze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan, the new salesman. I'm sorry I do not remember his last name.
April 19, 2024

I can't say enough nice things about Whites Ford Service Department and Service Advisor Justin Plant. I had to get the dreaded cam phasers changed in my 2017 F150. I called them, they gave me a quote, and t More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
April 17, 2024

Service great. Very polite and caring. I was so glad they picked up my car. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hansel
April 14, 2024

Great service! Drove in with low tire and got the fire fixed and oil changed with no appointment. More

by ksweig63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Staff goes above and beyond to answer all my questions and accommodate my busy schedule. More

by LAHINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Great personnel. All staff seemed to care. Car lot and service department well kept and clean. More

by Thomas.Machamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Disappointed just yesterday with a scam prize giveaway flier I got in the mail saying I was a winner, just to get you in the door. Once they found out I wasn’t planning on buying a vehicle, I wasn’t a wi More

by soccerearthgirl
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Did not deal with any of the people listed
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