White's Ford - Service Center
Orrville, OH
482 Reviews of White's Ford - Service Center
They were responsive and easy to work with - quick turnaround. Dave was great to speak with on the phone. turnaround. Dave was great to speak with on the phone. More
Didn’t really like the buy experience with the contract sales company. I can say the dealer has made the experience better by taking care of the problems that we have had. They also came and picked me up t sales company. I can say the dealer has made the experience better by taking care of the problems that we have had. They also came and picked me up to get vehicle when it was ready. More
The dealership was clean. The associates were all polite and courteous. The work was done quickly. I would recommend this dealership to friends. The associates were all polite and courteous. The work was done quickly. I would recommend this dealership to friends. More
They are very professional and courteous. Very helpful to their customers. We will definitely be repeat customers in the future. Very helpful to their customers. We will definitely be repeat customers in the future. More
I can't say enough nice things about Whites Ford Service Department and Service Advisor Justin Plant. I had to get the dreaded cam phasers changed in my 2017 F150. I called them, they gave me a quote, and t Department and Service Advisor Justin Plant. I had to get the dreaded cam phasers changed in my 2017 F150. I called them, they gave me a quote, and they were able to get my truck in right away and with a nice loaner vehicle. It did take a little while to get the parts but that's no fault of Whites. During all this Justin kept me updated the entire time as well as when they were starting the tear down and the work. He went above and beyond what I've ever seen any service advisor do. Justin also listened to my concerns about the specific phasers I wanted and confirmed with me that they were putting in those exact ones! I definitely know where I will be going anytime I need anything for my truck! Thank you! More
Service great. Very polite and caring. I was so glad they picked up my car. Very polite and caring. I was so glad they picked up my car. More
Great service! Drove in with low tire and got the fire fixed and oil changed with no appointment. Drove in with low tire and got the fire fixed and oil changed with no appointment. More
Staff goes above and beyond to answer all my questions and accommodate my busy schedule. and accommodate my busy schedule. More
Great personnel. All staff seemed to care. Car lot and service department well kept and clean. All staff seemed to care. Car lot and service department well kept and clean. More
Disappointed just yesterday with a scam prize giveaway flier I got in the mail saying I was a winner, just to get you in the door. Once they found out I wasn’t planning on buying a vehicle, I wasn’t a wi flier I got in the mail saying I was a winner, just to get you in the door. Once they found out I wasn’t planning on buying a vehicle, I wasn’t a winner anymore. Not even for the $5 minimum prize. Then they walked away and let me find my way out. So in essence they still won because I had my oil changed before I spoke to someone about the prize flier. Shame on me for anticipating a good experience to begin with More