White's Ford - Service Center

I can't say enough nice things about Whites Ford Service Department and Service Advisor Justin Plant. I had to get the dreaded cam phasers changed in my 2017 F150. I called them, they gave me a quote, and t Department and Service Advisor Justin Plant. I had to get the dreaded cam phasers changed in my 2017 F150. I called them, they gave me a quote, and they were able to get my truck in right away and with a nice loaner vehicle. It did take a little while to get the parts but that's no fault of Whites. During all this Justin kept me updated the entire time as well as when they were starting the tear down and the work. He went above and beyond what I've ever seen any service advisor do. Justin also listened to my concerns about the specific phasers I wanted and confirmed with me that they were putting in those exact ones! I definitely know where I will be going anytime I need anything for my truck! Thank you! More

Service great. Very polite and caring. I was so glad they picked up my car. Very polite and caring. I was so glad they picked up my car. More

Great service! Drove in with low tire and got the fire fixed and oil changed with no appointment. Drove in with low tire and got the fire fixed and oil changed with no appointment. More

Staff goes above and beyond to answer all my questions and accommodate my busy schedule. and accommodate my busy schedule. More

Great personnel. All staff seemed to care. Car lot and service department well kept and clean. All staff seemed to care. Car lot and service department well kept and clean. More

Disappointed just yesterday with a scam prize giveaway flier I got in the mail saying I was a winner, just to get you in the door. Once they found out I wasn’t planning on buying a vehicle, I wasn’t a wi flier I got in the mail saying I was a winner, just to get you in the door. Once they found out I wasn’t planning on buying a vehicle, I wasn’t a winner anymore. Not even for the $5 minimum prize. Then they walked away and let me find my way out. So in essence they still won because I had my oil changed before I spoke to someone about the prize flier. Shame on me for anticipating a good experience to begin with More

I have a high level of trust in White’s Ford service center going back decades of personal experience with them. They have always treated me, and my family with respect and sincerely made every effort t center going back decades of personal experience with them. They have always treated me, and my family with respect and sincerely made every effort to do what was right for us, the customers. More

I didn't work with Jacob. .....I worked with Doug. My service mechanic was Ben and I always ask for Ben to work on my car. I found myself in a pickle where the caging underne .....I worked with Doug. My service mechanic was Ben and I always ask for Ben to work on my car. I found myself in a pickle where the caging underneath was needing to be secured. I am currently traveling back and forth from Wooster to downtown Cleveland due to a medical situation in our family. Ben was on it as soon as I pulled in. He came up with a number of solutions to make sure that I was safe and back on the road. Ben was also very upfront and mentioned that it would not last another 10 years and would need to be replaced. I got an estimate and will have it replaced as soon as I can get the funds saved up......by July of this year. More

Very good service & good coffee everyone was very polite Service on my F-150 was fast & through Service on my F-150 was fast & through More

It was an amazing experience. Everyone is extremely helpful. Done. ? You are annoying, thanks Everyone is extremely helpful. Done. ? You are annoying, thanks More