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White's Ford - Service Center

Orrville, OH

4.6
454 Reviews

454 Reviews of White's Ford - Service Center

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September 11, 2024

We should be told if the car can’t be completed on the day promised. Communication with the customer should be more of a priority. More

by BHAAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Everyone is there to help serving your vehicle. I feel like im friends with theses folks. More

by Dummy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Oil change was done quickly and correctly Staff was very friendly and efficient Thank you More

by DMCGREW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

White’s Ford helped me promptly and thoroughly when my car died, 3X. The third time Ford gave me a loaner car for three days til they figured out the issue. No charge. I appreciate them standing behin More

by EMILIEJUDY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Larry does an exceptional job! A huge thank you to everyone at Whites! Great dealership! More

by A.REICHARD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

The repair on my car was done in a timely manner. Those at the service desk were very professional. More

by JCJEWELL
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Plant gets a five star rating also
September 01, 2024

Wouldn’t warranty a battery on 3 year bumper to bumper warranty said not original battery I believe there parts manager needs to learn how to warranty things and is very unprofessional on how he talks to More

by Msib24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts manager =0
September 01, 2024

Darlene was very helpful and knowledgeable. I bought my last two cars from her and will buy more from her in the future! More

by blakecroskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

We have dealt with them for over 40 years with different management great dealership with good employees More

by ASMITH5006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Nice people and customers service and is good keep up the good work and they help with my need for my vehicle thanks for your help More

by ejameyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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