White's Ford

Worst Dealership I have ever dealt with Had our car for ten days and never fixed it, lied to constantly by Jack the service manager, disrespectful and untrustworthy. Left us with an unsafe v Had our car for ten days and never fixed it, lied to constantly by Jack the service manager, disrespectful and untrustworthy. Left us with an unsafe vehicle to drive in Kentucky. Didn't offer to fix if there or get us a safe way back home. The manager there told him on the phone will I was standing there that he could call across the street and get us a rental at 11:40 am before they closed at noon. He wouldn't do it. So I had to drive for three days in a unsafe vehicle and bring it back to Springpfield. I had three children in that vehicle also 5 month old girl, a six year old girl, and a 11 year old boy. He didn't care. Ask to speak with Mr. White, would not talk to me. Ask three times for him to call me. No reply. Picked the car up Monday evening said it was fixed. Drove it home, my wife drove it to the store, then to work Tuesday morning. After work the car would not start again. Call and talked to Jack said it would have to be towed. Had it towed back they signed for it. Called today said he hadn't looked at it yet and didn't know when he would, the said he wouldn't work on it to have it towed someplace else. He is a liar and Untrustworthy. Mr White has never called me either. BEWARE OF DOING BUSINESS WITH WHITE FORD!!! More

trouble trouble trouble! incompetent service basic parts not stocked even for scheduled appts. excessive wait time on parts-i mean days and then wrong parts ordered! horri incompetent service basic parts not stocked even for scheduled appts. excessive wait time on parts-i mean days and then wrong parts ordered! horrible too bad attitude/don't care by parts manager vehicle tied up for days or have to come back just amazingly poor customer service! can't see how they will stay in business been to andersons and buckeye ford and always had great experiences at those ford dealerships it's worth the drive! More

On line purchase I saw my vehicle on-line. Spoke with the sales representative. Went in two days later and signed the papers. Great experience and it did not take l I saw my vehicle on-line. Spoke with the sales representative. Went in two days later and signed the papers. Great experience and it did not take long. Very accommodating dealership. More