White's Ford

I was Alan’s last sale before he retired. Wish him the best, but it would have been nice to know that the person I had been dealing with wasn’t going to be employed at the dealership when I f Wish him the best, but it would have been nice to know that the person I had been dealing with wasn’t going to be employed at the dealership when I finalized the deal. It’s a great dealership, but it did cause a moment of unease. More

At 4 weeks, repair took too long. And I shouldn’t have had to pay half of the recall charge because the car was in Montrose Ford for the shift linkage bushing recall and they were tol And I shouldn’t have had to pay half of the recall charge because the car was in Montrose Ford for the shift linkage bushing recall and they were told to check the flex plate due to a transmission seal leak and noise. The service writer said that if the flex plate was broken, I wouldn’t be able to drive it. I retired from being a professional mechanic and former transmission rebuilder, and replaced many flex plates, flywheels and ring gears. I consider this a slap in the face by Ford and some of their dealerships. I have been an avid Ford owner for many years, and this experience has shaken my faith in Ford products seeing that the 2017 Escape had to have the engine replaced at 38,000 miles which took Valley Ford 4 month to complete. When the Escape was returned to me, the brake rotors were rusted so badly they had to be replaced, which Valley Ford wanted to charge me $1200 to do the job. Future Ford owner, to be determined! As far as White Ford goes, great people, but they need more technicians to improve turnaround and customer service satisfaction. More

The service center has always gotten us in to have our service taken care of as soon as possible And explain the work that they were planning on doing service taken care of as soon as possible And explain the work that they were planning on doing More

Best there is best there ever will be 100% *llll* thanks for everything and all you do for everything and all you do More

White Ford did a great job serving my motor home. When I drive it after they grease the steering linkage it alway steers better and I have less drifting at highway speed. I wouldn’t think that wouldn When I drive it after they grease the steering linkage it alway steers better and I have less drifting at highway speed. I wouldn’t think that wouldn’t change much but the tracking on the highway is much better and the steering feels tighter and tracks straighter. More

I have a lot of faith in their honesty. All employees are polite, friendly and helpful. All employees are polite, friendly and helpful. More

Fast friendly service department had me in and out for an oil and filter change in less than 45 minutes on my F350 Diesel. oil and filter change in less than 45 minutes on my F350 Diesel. More

The service department is the best around. Always attentive and professional to our needs and concerns. Always attentive and professional to our needs and concerns. More

Excellent . Always good to deal with. Always courteous and willing to help . Thanks to all Always good to deal with. Always courteous and willing to help . Thanks to all More

Very proffessional, honest, and efficient, timely. I like the staff and their willingness to help me. I like the staff and their willingness to help me. More