Whaling City Mazda

New car buying experience was okay. I have had my two complimentary oil change and tire rotations. Those went well. Friendly service advisors. appointments took as long as was expected. I have had my two complimentary oil change and tire rotations. Those went well. Friendly service advisors. appointments took as long as was expected. More

I needed an oil change and they were booked. As I was leaving on vacation in a few days and was driving. I needed this done before I left. After explaining my situation they were able to get me As I was leaving on vacation in a few days and was driving. I needed this done before I left. After explaining my situation they were able to get me in. They are always courteous and Im very satisfied with their service department. Cayenna at the service desk is great to work with More

The whole experience was good. Our salesman Mike was fantastic. No pressure at all. The whole vibe at the dealership was incredible. Our salesman Mike was fantastic. No pressure at all. The whole vibe at the dealership was incredible. More

Just no. Got a lemon from here and it's been a nightmare to try and get any resolution or support. I've brought my car in 6 times now for service for the same Got a lemon from here and it's been a nightmare to try and get any resolution or support. I've brought my car in 6 times now for service for the same issue not to be fixed or addressed. The front coordinator doesn't care, is rude to customers, will lie to your face, and dismiss any concerns when brought to her attention. When you're finally able to get a hold of her on the phone after playing phone tag for 2 days, she's "too busy and will call back". Yea, that doesn't happen. Have to jump through hoops to get support afterwards for any title/registration paperwork as well. More

Michael my sales man was great! ! The finance fella was funny and sweet. The entire transaction was perfect. ! The finance fella was funny and sweet. The entire transaction was perfect. More

Very good service department very modern and upscale. Great people to work with across the board. Great people to work with across the board. More

Joseph is amazing and he worked hard to get me approved. Everyone was so nice and attentive and made sure I was comfortable. I will definitely be telling my friends to go see Joseph because he will go above Everyone was so nice and attentive and made sure I was comfortable. I will definitely be telling my friends to go see Joseph because he will go above and beyond and really take care of you just like family. Thank you Whalingcity Mazda and Joseph for getting me back on the road hassle free and stress free. They handled everything for me. Anthony the finance guy was also so amazing! Everything was done so quickly too. More

We had a pleasant experience buying a car from Whaling City Mazda. Everyone was friendly and easy to work with. I felt that the manager, Zerman, was fair and professional. We are happy with our new vehicl City Mazda. Everyone was friendly and easy to work with. I felt that the manager, Zerman, was fair and professional. We are happy with our new vehicle. More

A great place to, service was phenomenal and I was treated like I was important treated like I was important More

If you are looking for a Mazda you cannot go wrong with Tudor Freeguard at Whaling City Mazda in New London, CT. He was very helpful and at no time did I feel pressured into a sale. He was very knowledgeab Tudor Freeguard at Whaling City Mazda in New London, CT. He was very helpful and at no time did I feel pressured into a sale. He was very knowledgeable and the whole process was smooth. The finance department was great as well. I highly recommend you check them out! More