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Whaling City Ford
New London, CT
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patricia was very helpful very friendly also fast The experience I had with Darnell and Patricia was outstanding. Not once did I feel pressured and they knew exactly what I was looking for. I'd recomm The experience I had with Darnell and Patricia was outstanding. Not once did I feel pressured and they knew exactly what I was looking for. I'd recommend them to anyone. More
great buying experience, the most friendly and helpful staff I can't say enough on how great was my experience at whaling city with my sales person Patricia smith she is so attentive and wonderful she and Darnel I can't say enough on how great was my experience at whaling city with my sales person Patricia smith she is so attentive and wonderful she and Darnell Williams made the whole process easy, I'm very happy with my Ford F-150 More
Very good experience buying a F-150 Oscar was very helpful above and beyond.He found the truck I wanted at an out of state dealer and arranged to have it brought to Whaling City for our Oscar was very helpful above and beyond.He found the truck I wanted at an out of state dealer and arranged to have it brought to Whaling City for our purchase deal. Everyone we dealt with at Whaling City were very friendly and professional.I will continue to recommend your dealer to anybody I hear looking for a vehicle. Many thanks. More
Extremely pleasant sales experience. I contacted the internet sales department regarding a vehicle I saw on the website. I was contacted back immediately and set an appointment to see the car. My salesm internet sales department regarding a vehicle I saw on the website. I was contacted back immediately and set an appointment to see the car. My salesman was very professional. We talked extensively about what I really wanted. He listened and did not pressure me to make a decision. We will be back to do business in the future. More
Another great experience! Complete trust in Aaron! Lost count on how many deals we've done! Bruno was great help with all the details and communication... they make a great t Complete trust in Aaron! Lost count on how many deals we've done! Bruno was great help with all the details and communication... they make a great team! More
Friendly and no sales hype Very low key atmosphere. Never felt like I was being pushed into buying a vehicle. Angel answered all of our questions , and we got the sense that he Very low key atmosphere. Never felt like I was being pushed into buying a vehicle. Angel answered all of our questions , and we got the sense that he was knowledgeable about your products. More
Sales associate, Oscar, Immediately greeted us upon our arrival. He listened to what we wanted and took us for our test drive. We weren’t pressured into looking at other vehicles that were more expensive arrival. He listened to what we wanted and took us for our test drive. We weren’t pressured into looking at other vehicles that were more expensive and had options we didn’t need. Financing was easy and we were explained all options. More
Great Sales AND Service We keep cars a long time so good service is important. I am a strong believer in dealer service. Whaling City service was originally recommended by We keep cars a long time so good service is important. I am a strong believer in dealer service. Whaling City service was originally recommended by a discerning friend. That was over ten years ago. Service has always been honest, effective, and prompt. Thanks guys! More than once they completed repairs for us the same or next day with no advance appointment. Recently it made economic sense to move to a newer vehicle. Dan Corriveau was recommended to us. Dan was very familiar with the inventory and knew the workings of all the latest technology. Dan is professional while being low key and more like a next door neighbor than a car salesman. To make a long story shorter, we bought two certified Fords within the past three months, both from Dan. At the time of delivery, the entire process was efficient and focused - all with appreciative smiles on both sides. I don't expect other than routine service for some time, but I know that Jeff, Tim and the rest of the service staff will take good care of us. My wife recently had an issue with her new car. I was unavailable, so she took Dan up on his offer to always help if needed. It turned out that my wife had simply pushed a wrong button. Dan asked the right questions, diagnosed the problem, and talked her through the correction. I wholeheartedly recommend Whaling City! More
This explorer is by far the very best vehicle I have ever owned . my salesman Joe was very friendly and. Knowledgeable. This is the second car I have bought from Joe he has been the same both times. This was owned . my salesman Joe was very friendly and. Knowledgeable. This is the second car I have bought from Joe he has been the same both times. This was my first dealing with Whaling city and it won't be my last .also your finance guy was awesome and helpful also. More
I purchased a 2019 Ford Mustang Convertible! I test drove an earlier model but decided I wanted a newer model, they didn't have one but were able to get me one the next day. Great group of people at Whaling an earlier model but decided I wanted a newer model, they didn't have one but were able to get me one the next day. Great group of people at Whaling City Ford!!! Very friendly, easy going going!!! This was the first time I have had a really pleasant experience!!! I will be going back!!! More