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Whaling City Ford

New London, CT

3.9
564 Reviews

475 Broad St

New London, CT

06320

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Showing 564 reviews

May 22, 2020

A ok it was easy. Tyler was easy to get along with and talk to. Seams we both like the mustang its a grate car. Good salesman asked questions that help me to bye the ca More

by rwpzz3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Contillo
May 18, 2020

New Truck Purchase of new truck was easy and fast, Whaling City was able to deliver everything I was looking for. Delivery process was fast and easy. More

by mechpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Corriveau, Aaron Borsher, Jeff Janssen, Joseph Lamonica, Zachary Skinner
May 15, 2020

Great place And great deals!!! Friendly and easy Great place And great deals!!! Friendly and easy comunication I hope the service are the same quality as the warranty I will definitely buy again More

by cafrafu
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner
May 11, 2020

Very professional and organized Well done and considering all of the issues with covid 19 they were excellent and took care of the details that we couldnt. Special thanks to Zach a More

by Nvillani
Recommend Dealer
Yes
Employees Worked With
Aaron Borsher, Zachary Skinner
May 11, 2020

Great from start to finish process From a great online show room. Contact on line chat getting call setting up visit. Salesman Joe Lamonica was great, sales manger explained everyth More

by hhmsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Lamonica
May 09, 2020

Website needs improvement to show correct pricing with actual “my price” and show rebate differences for different interest rates. Overall Happy with sales and management More

by smskid10
Recommend Dealer
Yes
Employees Worked With
Mitch (sales) 5 stars
May 08, 2020

Buying during covid19 Different experience the complete transaction was completed outside in the fresh air. It was different but no less gratifying. I wonder what happens i More

by Bill43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Natiello, Tyler Contillo
April 06, 2020

I’m a little late on my review. But last month I walked into Waling City ford to view a specific car. I was a little worried that I wouldn’t be able to get the car I was looking at. Angel Torres little wor More

by Bostick T
Recommend Dealer
Yes
Employees Worked With
Angel Torres
April 06, 2020

With these trying times of social distancing, buying my vehicle was a new experience without being able to go inside. My salesman was outstanding making my purchase go smooth and enjoyable. Thankful to be More

by Chris Marchand
Recommend Dealer
Yes
Employees Worked With
Tyler Contillo
Apr 24, 2020 -

Whaling City Ford responded

Thank you Chris! While these are trying times, our Team at Whaling City has been tirelessly working to adapt to and overcome the struggles that have come with it. We thank you for working with us and we greatly appreciate your business. We always strive for our customers to be treated the way we would like to be treated, especially during trying times when we must all persevere together. We hope that you enjoy your New Vehicle and we Thank you for your business! Stay Safe and Stay Strong. ~The Whaling City Team

March 23, 2020

Comfortable setting, no pressure Was pleasantly surprised that there was no pressure from our salesperson, Joseph Lamonica. He was very amiable and we enjoyed speaking with him while More

by jamathree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Lamonica
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