Whaling City Ford

I was very happy with the work done on my vehicle. My only complaint was the loaner car I was given was not appropriate. Although, the manager sent me to Enterprise with a great rental price, the cost w only complaint was the loaner car I was given was not appropriate. Although, the manager sent me to Enterprise with a great rental price, the cost was passed on to me on my bill. Other than that, my experience yesterday was positive. I will continue to have my car serviced here. More

Jay Drouin was extremely informative and friendly; his knowledge of the Mazda 6 was helpful in making my decision to purchase. Knowing that your dealership must make a profit on trade ins, I was not qui knowledge of the Mazda 6 was helpful in making my decision to purchase. Knowing that your dealership must make a profit on trade ins, I was not quite satisfied with your offer on my 2007 Mazda 6 in excellent condition and low mileage. Also, I was not informed about the $199.00 for the "etching" on the window for theft protection, so therefore when signing the paper work, it had to be redone to eliminate that cost. More

great experience will recommend friends and family! overall satisfied with purchase, friendliness, knowledge of the car i purchased. Quick delivery and also like the 1 year service of the "works" Than overall satisfied with purchase, friendliness, knowledge of the car i purchased. Quick delivery and also like the 1 year service of the "works" Thank You More

The service was good I am having an issue with my vehicle that has not occurred before. I do not know enough about automotive maintenance to determine if the service I received is the cause. that has not occurred before. I do not know enough about automotive maintenance to determine if the service I received is the cause. More

Whaling City is a great place to get service. They are responsive and get the job done right. have been going there for over 10 years and always feel I am getting a value. responsive and get the job done right. have been going there for over 10 years and always feel I am getting a value. More

Was greeted at the door first thing in the morning by a very friendly man. He took all my info for my car and I was on my way to work in less than 2 minutes. Tim called me with an update and the service very friendly man. He took all my info for my car and I was on my way to work in less than 2 minutes. Tim called me with an update and the service was completed in a timely manner. Good service. i will be purchasing a new car within the year from Whaling City Ford. More

Very friendly and accommodating, and willing to negotiate to satisfy all parties. I would highly recommend Whaling City Motors for a new vehicle purchase, I will be going back! to satisfy all parties. I would highly recommend Whaling City Motors for a new vehicle purchase, I will be going back! More

Every visit to Whaling City, whether to buy a vehicle or have one serviced, has always been a pleasure. The staff is exceptional and they go out of their way to ensure my needs are met to my satisfaction. I have one serviced, has always been a pleasure. The staff is exceptional and they go out of their way to ensure my needs are met to my satisfaction. I have three Ford dealerships that are closer to me but I never consider them due to the always positive experiences with the people at Whaling City. It is well worth the drive for anyone to give them a try. I have always gotten a good deal there but price is not the primary reason for my returning. It is the people who make this dealership worth the trip. You do not feel like you have a "bulls eye" on your back when you enter. You are treated with respect and given time to ask questions and feel comfortable about your decision. More

Great shop, great people, quality service. Nice new TV on the wall in the waiting room and a nice new clean show room plus a handicapped parking place right in front. Thank you once again for a super job.... the wall in the waiting room and a nice new clean show room plus a handicapped parking place right in front. Thank you once again for a super job....... More

When to purchase a new vehicle. I have never been treated so rudely and unprofessionally in my life. I have no idea why they are still in business treated so rudely and unprofessionally in my life. I have no idea why they are still in business More