Whaling City Ford

This was a routine service visit for periodic maintenance. Everyone was friendly, and the work was done in a timely manner. I also received a comparison of three different models of tires, of maintenance. Everyone was friendly, and the work was done in a timely manner. I also received a comparison of three different models of tires, of which I'll probably choose to buy on my next visit. More

I was in to have my STNC system upgraded as it has been having problems basically since I purchased my brand new car. Stinks that I have to keep bringing my brand new car in for service (I bought a new ca having problems basically since I purchased my brand new car. Stinks that I have to keep bringing my brand new car in for service (I bought a new car so I wouldn't have to be in the dealership), but it isn't really Whaling City's fault... it is Ford's fault. Don't love my new car, but Whaling City has been good. More

Stopped in just to look at prices with no intent to purchase. After talking to salesman Max who informed us of the financing we decided to talk more about making a purchase. We looked at the Mazda 3 wh purchase. After talking to salesman Max who informed us of the financing we decided to talk more about making a purchase. We looked at the Mazda 3 which we liked before getting there. We took one for a drive and decided we liked it and wanted to buy it that day. Our trade in was appraised and we where told the amount which paid off that car and made a new purchase even easier. The hole process took about 2 hours which was fine with us. After a long ride yesterday we are very pleased with the way the car rides and drives. More

Friendly people, nice lounge area, (nice to have a non-television area, tables and chairs as well as a business setup!) Service completed in a timely manner. Reasonable pricing. non-television area, tables and chairs as well as a business setup!) Service completed in a timely manner. Reasonable pricing. More

I was very happy with the work done on my vehicle. My only complaint was the loaner car I was given was not appropriate. Although, the manager sent me to Enterprise with a great rental price, the cost w only complaint was the loaner car I was given was not appropriate. Although, the manager sent me to Enterprise with a great rental price, the cost was passed on to me on my bill. Other than that, my experience yesterday was positive. I will continue to have my car serviced here. More

Jay Drouin was extremely informative and friendly; his knowledge of the Mazda 6 was helpful in making my decision to purchase. Knowing that your dealership must make a profit on trade ins, I was not qui knowledge of the Mazda 6 was helpful in making my decision to purchase. Knowing that your dealership must make a profit on trade ins, I was not quite satisfied with your offer on my 2007 Mazda 6 in excellent condition and low mileage. Also, I was not informed about the $199.00 for the "etching" on the window for theft protection, so therefore when signing the paper work, it had to be redone to eliminate that cost. More

great experience will recommend friends and family! overall satisfied with purchase, friendliness, knowledge of the car i purchased. Quick delivery and also like the 1 year service of the "works" Than overall satisfied with purchase, friendliness, knowledge of the car i purchased. Quick delivery and also like the 1 year service of the "works" Thank You More

The service was good I am having an issue with my vehicle that has not occurred before. I do not know enough about automotive maintenance to determine if the service I received is the cause. that has not occurred before. I do not know enough about automotive maintenance to determine if the service I received is the cause. More

Whaling City is a great place to get service. They are responsive and get the job done right. have been going there for over 10 years and always feel I am getting a value. responsive and get the job done right. have been going there for over 10 years and always feel I am getting a value. More

Was greeted at the door first thing in the morning by a very friendly man. He took all my info for my car and I was on my way to work in less than 2 minutes. Tim called me with an update and the service very friendly man. He took all my info for my car and I was on my way to work in less than 2 minutes. Tim called me with an update and the service was completed in a timely manner. Good service. i will be purchasing a new car within the year from Whaling City Ford. More