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Whaling City Ford
New London, CT
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A great place to deal with Whaling City is a proficient and reliable place to provide all your automotive needs. Great service and great people. This dealership is number one in Whaling City is a proficient and reliable place to provide all your automotive needs. Great service and great people. This dealership is number one in my book! More
friendly, helpful, caring, they want your busy. Timely manne I bought a car two years ago and was very satisfied with the service and they cared about getting Me what I wanted. Now my husband wanted a truck.. I bought a car two years ago and was very satisfied with the service and they cared about getting Me what I wanted. Now my husband wanted a truck.. We continued to get the same Good quantity service, friendly caring.. And feeling like family.. The only suggestion is to get the time done quicker so your in and out with the paper Work. First time was five hours second time four.. Getting better. Will see ya when I'm ready for my next new one Me a car I wanted.. More
Bought the Vehicle that I lookinf for. I bought a CPO Lincoln MKS from Whaling City Motors. Jay Droulin was fantastic in giving me the best deal possible, he worked very hard to make sure I bought a CPO Lincoln MKS from Whaling City Motors. Jay Droulin was fantastic in giving me the best deal possible, he worked very hard to make sure that I was completely satisfied. I sent weeks looking for a specific car around New England and this Dealership is 60+ miles from my home. It was worth the travel to find this dealership and sales consultant that I could be happy with. I will definitely buy from Jay and Whaling again! More
They try to rob you! The Mazda 2 I test drove was everything I was looking for. However I walked away after being told the only financing option I had came with 19% intere The Mazda 2 I test drove was everything I was looking for. However I walked away after being told the only financing option I had came with 19% interest! The whole ordeal was absurd and I regret wasting my time that I spent at this dealership. More
21st-century car buying done right Whaling City understands the impact the Internet has had on car shopping. E-mail them for a quote, and their team will get back to you quickly with a Whaling City understands the impact the Internet has had on car shopping. E-mail them for a quote, and their team will get back to you quickly with a hard-to-beat number. That's sadly uncommon even 15 years into the 21st Century. Bear, Zack, and Sean made the price-shopping phase as painless as one could ask for, and David got us through the finance phase and out the door as quickly as possible. The entire experience was free of all the car-salesman tropes that everyone dreads when shopping for a new car. We literally drove from one end of the state to the other to pick up our new car at Whaling City, and it was worth every moment. More
First time repair customer My '01 Miata SE needed a timing belt and a throw out bearing. I called three dealerships for a quote. Josh, in the service dept. at Whaling City Mazda My '01 Miata SE needed a timing belt and a throw out bearing. I called three dealerships for a quote. Josh, in the service dept. at Whaling City Mazda, returned my call with a figure and details of the work involved in three hours. Dealer #2 called three days later with a parts figure, never called me with a labor cost. Dealer #3 never called me back, even after I called them a second time. Hmmm, strong customer service, no customer service. Who to trust with my car baby? Josh was very close to his quote, but it came in UNDER the quote and on time. I'm glad I went with Whaling City, the car runs very well again! Thank you Josh! More
Bought Awesome Ford F150 From Awesome Salesman: Jay Drouin! Bought a Ford F150 2015 Platinum from Whaling City/Salesman Jay Drouin. Jay was the most professional, top-quality salesperson I have ever bought a ca Bought a Ford F150 2015 Platinum from Whaling City/Salesman Jay Drouin. Jay was the most professional, top-quality salesperson I have ever bought a car from. It was the smoothest, no surprises, hassle free process imaginable. He also gave good advice on options and financing. I feel I got a fair deal on the truck and was treated fairly and respectfully thru out. When I hit the Finance Manager phase, as noted, there were no unpleasant surprises or trying to sneak in higher interest rates or any of that nonsense which I have experienced in the past. The Finance Manager Greg LeBeau was also a professional and a pleasure to work with. I will definitely buy from Jay and Whaling again! More
I walked out of Whaling City feeling great! My wife and I knew that shopping for a new car would be a daunting one with our 2 and 4 year old tagging along. I think every employee over the couple My wife and I knew that shopping for a new car would be a daunting one with our 2 and 4 year old tagging along. I think every employee over the couple of days we were at Whaling City chipped in to entertain our boys. Our salesman, Sean Trafford was awesome - he was so patient with us; we had many questions, and he was very knowledgeable and super patient with us. David and Nathan were also very friendly, informative, honest and real with us. We really appreciated that. We are so happy with our experience at Whaling City and our new car is great! More
Great price, Great dealer Found my certified fusion at a great price. Everyone was very friendly and easy going. Smooth transaction. Was driving my new car the very next day. Found my certified fusion at a great price. Everyone was very friendly and easy going. Smooth transaction. Was driving my new car the very next day. More
Excellent Buying Experience! I now Zoom Zoom. I just purchased a New 2015 Mazda CX5 GT. After another dealer I was working with did not go the extra mile, I left without the vehicle I was prepare I just purchased a New 2015 Mazda CX5 GT. After another dealer I was working with did not go the extra mile, I left without the vehicle I was prepared to buy. I went over to the Folks at Whaling City Motors and they had me in the Mazda CX5 I wanted in an hour. I am very happy it worked out that way. From my initial internet inquiry to when I walked in the door I was always greeted in a very friendly and professional manner by David Schwartz, Bear Borsher, and Daniel Burden at Whaling City Motors. Right away I knew I wanted to make my purchase at Whaling City Motors if the numbers worked out. Danie Burden and Aaron Borsher worked with me during the deal. I had a trade, some cash, clean credit score, and had a monthly payment I wanted to be at. They were able to get me close enough to my goal and the deal was done. Aaron took the time to show me each of the numbers so I was very comfortable with how final deal numbers were figured out. The paperwork, insurance, and registration processes was seamless. I closed the purchase with Greg LeBeau who also explained the financing and what I should expect. I drove home that night in my New Mazda CX-5. David and Daniel followed up the next day to see how I was enjoying it and to Thank me again. I'll definitely be back for service when needed. There were other staff members along the way that engaged me in conversation. A very friendly place and beautiful new facility. I also work in a customer service industry and treat my customers like I was treated at Whaling City Motors. More