Whaling City Ford
New London, CT
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Great Experience I was in a hurry and had to do this deal quickly. I knew I was risking a little but I trusted Oscar and the rest of the staff. Everything worked out a I was in a hurry and had to do this deal quickly. I knew I was risking a little but I trusted Oscar and the rest of the staff. Everything worked out and I appreciate someone looking me in the eye as they shake my hand, thanks. More
Whatever I keep coming back but get tired of doing these reviews every time. Please stop making me do this. I will let you know if it's ever not good. I keep coming back but get tired of doing these reviews every time. Please stop making me do this. I will let you know if it's ever not good. More
received everything requested at price I wanted form start to completion, all activities completed swiftly, and as requested. Would recommend to others, especially appreciated not spending all day t form start to completion, all activities completed swiftly, and as requested. Would recommend to others, especially appreciated not spending all day to complete the process from start to finish. More
Fabulous Everyone is very professional - everything is always done quickly and well - I can't imagine any improvements that I would ask for at this dealership. Everyone is very professional - everything is always done quickly and well - I can't imagine any improvements that I would ask for at this dealership. More
A great place to deal with Whaling City is a proficient and reliable place to provide all your automotive needs. Great service and great people. This dealership is number one in Whaling City is a proficient and reliable place to provide all your automotive needs. Great service and great people. This dealership is number one in my book! More
friendly, helpful, caring, they want your busy. Timely manne I bought a car two years ago and was very satisfied with the service and they cared about getting Me what I wanted. Now my husband wanted a truck.. I bought a car two years ago and was very satisfied with the service and they cared about getting Me what I wanted. Now my husband wanted a truck.. We continued to get the same Good quantity service, friendly caring.. And feeling like family.. The only suggestion is to get the time done quicker so your in and out with the paper Work. First time was five hours second time four.. Getting better. Will see ya when I'm ready for my next new one Me a car I wanted.. More
Bought the Vehicle that I lookinf for. I bought a CPO Lincoln MKS from Whaling City Motors. Jay Droulin was fantastic in giving me the best deal possible, he worked very hard to make sure I bought a CPO Lincoln MKS from Whaling City Motors. Jay Droulin was fantastic in giving me the best deal possible, he worked very hard to make sure that I was completely satisfied. I sent weeks looking for a specific car around New England and this Dealership is 60+ miles from my home. It was worth the travel to find this dealership and sales consultant that I could be happy with. I will definitely buy from Jay and Whaling again! More
They try to rob you! The Mazda 2 I test drove was everything I was looking for. However I walked away after being told the only financing option I had came with 19% intere The Mazda 2 I test drove was everything I was looking for. However I walked away after being told the only financing option I had came with 19% interest! The whole ordeal was absurd and I regret wasting my time that I spent at this dealership. More
21st-century car buying done right Whaling City understands the impact the Internet has had on car shopping. E-mail them for a quote, and their team will get back to you quickly with a Whaling City understands the impact the Internet has had on car shopping. E-mail them for a quote, and their team will get back to you quickly with a hard-to-beat number. That's sadly uncommon even 15 years into the 21st Century. Bear, Zack, and Sean made the price-shopping phase as painless as one could ask for, and David got us through the finance phase and out the door as quickly as possible. The entire experience was free of all the car-salesman tropes that everyone dreads when shopping for a new car. We literally drove from one end of the state to the other to pick up our new car at Whaling City, and it was worth every moment. More
First time repair customer My '01 Miata SE needed a timing belt and a throw out bearing. I called three dealerships for a quote. Josh, in the service dept. at Whaling City Mazda My '01 Miata SE needed a timing belt and a throw out bearing. I called three dealerships for a quote. Josh, in the service dept. at Whaling City Mazda, returned my call with a figure and details of the work involved in three hours. Dealer #2 called three days later with a parts figure, never called me with a labor cost. Dealer #3 never called me back, even after I called them a second time. Hmmm, strong customer service, no customer service. Who to trust with my car baby? Josh was very close to his quote, but it came in UNDER the quote and on time. I'm glad I went with Whaling City, the car runs very well again! Thank you Josh! More