Whaling City Ford
New London, CT
Filter Reviews by Keyword
By Type
Showing 558 reviews
Routine Service Work, as always was explained to me and was completed in a timely manner. I waited for my car in a very comfortable customer lounge. Work, as always was explained to me and was completed in a timely manner. I waited for my car in a very comfortable customer lounge. More
Chrysler Town and Country Once again Whaling City came through. The last three cars I have purchased from them and I will be a customer for life. I feel like I am a part of the Once again Whaling City came through. The last three cars I have purchased from them and I will be a customer for life. I feel like I am a part of their family every time I step through that door. They have been a key part in my families growth as the last two cars we have purchased were due to the addition of another child in our family. I know I can trust them with the safety of my kids as they would not put me in a car they wouldn't put their own families in. Danny, Aaron and Nathan are the best in the business. More
Best Place in New England If you spend a lot of time researching your next car, visiting dealerships and driving cars. Then you should be aware of the current market. If you st If you spend a lot of time researching your next car, visiting dealerships and driving cars. Then you should be aware of the current market. If you still get that dreaded feeling in your stomach just thinking of going to another dealership and dealing with "salespeople", cheer up. At Whaling City Motors in New London you can deal with "real" people. If you know the market then you will know that at Whaling City Motors you can find a good deal without the fear of being taken advantage of. These people will keep their word they will work with you to get you the car you want at the best price. If you are not familiar with the market and you have no clue what is a good car or a good deal it is more important to go to Whaling City Motors. I spent several months researching cars and visiting dealerships. Believe me when I tell you these folks are not out to rob you they want to sell you a car one they will stand behind at a price that works for both you and them. They want you to be their customer now and in the future. Take the test, go to Whaling City Motors and then go to other dealerships I know where you will end up but don't take too much time these folks are busy and there is a reason why they are so busy that nice car you like may not be there when you return disappointed by the why you were treated elsewhere. Save yourself some time, money and hassle get the deal you are looking for the first trip out. More
25,000 mile service. Delivered service on time, as promised. Will come back in the future. The work performed was very neat, the car was returned to me the way I brought i Delivered service on time, as promised. Will come back in the future. The work performed was very neat, the car was returned to me the way I brought it in. More
Excellent experience as always! My husband & I are recent Mazda purchasers from your dealership. Everyone there did everything they could to make sure I was able to purchase the car My husband & I are recent Mazda purchasers from your dealership. Everyone there did everything they could to make sure I was able to purchase the car that I wanted. Dan Burden was so professional & personable in his dealings with my husband & I. Your finance team did an excellent job to procure a payment we could afford. You should be very proud of your team! I was! More
Great experience Our salesman Dan was very helpful and informative in helping my husband and I find the right car for our budget. He was very knowledgable about featur Our salesman Dan was very helpful and informative in helping my husband and I find the right car for our budget. He was very knowledgable about features of cars we looked at and was willing to go above and beyond to help us find what we were looking for. Everyone in the finance department was a pleasure to work with as well. More
Very Friendly Clifford Gay was very friendly and helpful. He went out of his way to make sure I got the car that I not only wanted, but that I needed as well. Clifford Gay was very friendly and helpful. He went out of his way to make sure I got the car that I not only wanted, but that I needed as well. More
Opinion Tim is a very knowledgeable person and also very helpful. This was not a long wait for what was done . We are very happy at this time. Thank you Tim is a very knowledgeable person and also very helpful. This was not a long wait for what was done . We are very happy at this time. Thank you More
Fast and Pleasant Experience Everyone at this dealership was honest, courteous and helpful and I was very pleased with my purchase. Angel was an outstanding sales associate who wa Everyone at this dealership was honest, courteous and helpful and I was very pleased with my purchase. Angel was an outstanding sales associate who was attentive and thorough throughout the entire process and seemed to have my best interest in mind. I would highly recommend this dealership. More
Good Experience The car I came in to look at was sold ,Cliff got the same vehicle for me from another dealer. Happy with the experience and the vehicle . The car I came in to look at was sold ,Cliff got the same vehicle for me from another dealer. Happy with the experience and the vehicle . More