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Whaling City Ford
New London, CT
564 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 564 reviews
April 01, 2017
Easy Buy Ever! We've done business with Whaling for many years - always a good sales experience and great after service.. This was probably our best experience to d We've done business with Whaling for many years - always a good sales experience and great after service.. This was probably our best experience to date. The sales person, Angel Torres and GM Nathan Gaucher, were fantastic. For a young person, Angel has exceptional talent - he listens! No hard sell, he heard what we wanted, went out of the box right way to get Nathan involved to see exactly the car we wanted. We couldn't be happier! BTW, great work onnthe financing too. More
by bob.mingo7
Employees Worked With
Nathan Gaucher, Angel Torres
April 01, 2017
TOTALLY PERSONABLE AND PROFESSIONAL Everyone was so pleasant and helpful. I commend all the staff. Great shopping experience. I bought my first car here in 1967, a 1965 Mustang Fastback Everyone was so pleasant and helpful. I commend all the staff. Great shopping experience. I bought my first car here in 1967, a 1965 Mustang Fastback (wish I still had it). More
by David Gienau
Employees Worked With
Angel Torres
April 01, 2017
Great experience from seeing to buying a car I bought a Mazda 3 today from Cliff. I purchased my last car from Cliff and did not consider going to another salesperson or dealership for a new car. I bought a Mazda 3 today from Cliff. I purchased my last car from Cliff and did not consider going to another salesperson or dealership for a new car. The entire Whaling City team made this purchase a very easy decision. I will be going back again for my next purchase as well!!!!! More
by Donald Patterson
Employees Worked With
Clifford Gay, Darnell Williams, David Schwartz
March 29, 2017
Outstanding Customer Service Dan was the Best Salesperson that I had the pleasure to deal with in making my new purchase at Whaling City Ford. He was very knowledgeable about th Dan was the Best Salesperson that I had the pleasure to deal with in making my new purchase at Whaling City Ford. He was very knowledgeable about the car I was looking for and he was very responsive to my questions which made is easy to purchase my new vehicle from him. Dan followed up with me by calling me and texting to see how everything was going and if I needed anything at all just call. Customer Service was outstanding and I will tell all my friends and family about the great experience that I had at your dealership. again Thanks so much for your Outstanding Customer Service you went above !! More
by nancy555
Employees Worked With
Zachary Skinner
March 28, 2017
Awesome !! Everybody was super nice ! They didn't have what I was looking for but Sean Trafford went above and beyond to find what I was looking for and I found Everybody was super nice ! They didn't have what I was looking for but Sean Trafford went above and beyond to find what I was looking for and I found an awesome car that I absolutely love ! Graig was awesome as well , everybody was so nice ! More
by Ashleyrichmond90
Employees Worked With
Sean Trafford , Aaron Borsher, Greg LeBeau
March 28, 2017
Excelleant experience Sean by far was the easiest salesperson to work with. He explained every step of the process, followed our lead to as what we were looking for and mad Sean by far was the easiest salesperson to work with. He explained every step of the process, followed our lead to as what we were looking for and made the entire purchasing experience a delight. More
by Satisfied
Employees Worked With
Sean Trafford
March 27, 2017
Great experience From the minute we walked in the door the attention and service was excellent. Dan was very knowledgeable about the car and was incredibly responsive From the minute we walked in the door the attention and service was excellent. Dan was very knowledgeable about the car and was incredibly responsive to all our question. He was also very responsive to our follow-up phone calls and texts. More importantly, everyone was very respectful to not only us, but our daughter and truly made her feel like she was part of the car buying process. We would highly recommend this dealership to friends. More
by VJC629
Employees Worked With
Zachary Skinner
March 24, 2017
Great service , would definitely recommend. Very friendly and personable. Sold us a Ford Focus at a great price, and was very helpful and friendly unlike any deal , would definitely recommend. Very friendly and personable. Sold us a Ford Focus at a great price, and was very helpful and friendly unlike any dealer I've ever been too More
by Kristy4395
Employees Worked With
Angel Torres, David Schwartz
March 22, 2017
March 2017 Servicing Once again I was treated very nice. Very friendly service people. I fully appreciate the professional way that they do things for me. I needed some Once again I was treated very nice. Very friendly service people. I fully appreciate the professional way that they do things for me. I needed some extensive serving and it was performed quickly and efficiently. I have no complaints whatsoever. More
by Art
Employees Worked With
One other gentleman whose name I do not know., Timothy LaDucer
March 22, 2017
Awesome ,Friendly ,no hassle Have purchased many vehicles in the past have to say , this place is awesome I was treated from the start like family. Daniel Burden was our sales per Have purchased many vehicles in the past have to say , this place is awesome I was treated from the start like family. Daniel Burden was our sales person he was super cool made the process easy no pressure gave me a great price made sure we got everything we asked for. Thankyou Daniel PS IF I EVER Need ANOTHER VEHICLE I NO WERE TO GO. More
by Vperez609
Employees Worked With
Zachary Skinner
