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Whaling City Ford

New London, CT

3.9
564 Reviews

475 Broad St

New London, CT

06320

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Showing 564 reviews

April 12, 2017

Great service The service was awesome very fast and friendly very helpful for first time car buyers they walked me through every step and explained everything very More

by Howdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner
April 11, 2017

Esteban is the BEST My husband and I came in to just browse looking for cars as we were needing a newer more reliable car. Esteban helped us find the PERFECT car and in o More

by the_bakers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg LeBeau, Esteban Santiago
April 11, 2017

I love my car! Since the first day I walked into the dealership, everyone was so friendly and helpful! Oscar was not pushy and let me go at my own pace when deciding More

by Allyholmes33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darnell Williams, Sales Employee
April 10, 2017

Very pleasant experience purchasing my vehicle Honest people who know their products well. I would recommend this dealership to anyone looking for the vehicles they sell. When something is wron More

by Zorba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Trafford
April 10, 2017

First time trading a vehicle I traded my 2014 Ford focus for a 2014 Honda Accord fully loaded. My intentions were to find an upgrade from my previous car, and something with low m More

by Jose Cruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Trafford
Apr 10, 2017 -

Whaling City Ford responded

Thank you again for your repeat business, sir! We are always glad when we can help out one of our valued previous customers. We hope to see you again soon! Don't forget to let Sean or I know if you need anything at all in the future, you know we are here to help. Regards, ~Bear Dalton

April 08, 2017

Thoroughly professional From the sales associate I dealt with to the sales manager to the office personnel I was treated in a courteous, friendly and professional manner thro More

by LTCK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner, Aaron Borsher, Greg LeBeau
April 08, 2017

Five Stars All Around Salesman Daniel Burden was knowledgeable and personable, attune to my needs and desires (some pizzazz plus safety features). Never felt pressured, but More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner, Aaron Borsher, Greg LeBeau
April 07, 2017

Excellent customer service Dan provide excellent service. After looking at a few automobiles, it was difficult to find my car for price and mileage . That didn't not stop Dan. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner, Greg LeBeau
April 04, 2017

REAL DEAL! Nathan Gaucher, his team and his dealership are truly the real deal! Make this dealership your only stop if you are shopping for a new vehicle. I shop More

by TKoziol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Trafford
April 04, 2017

Awesome experience Great place!!!got my car today i am very excited...happy with the customer service i got also they worked with me...my experience walking inside this More

by True1
Recommend Dealer
Yes
Employees Worked With
Sean Trafford
Apr 06, 2017 -

Whaling City Ford responded

We are glad we were able to break away from the normal car buying experience most customers get elsewhere! Thank you for the feedback and thank you for being our customer. Sean sends his regards as well. Please let us know if you have any questions or concerns as well, we will be happy to help.

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