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Whaling City Ford
New London, CT
558 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 558 reviews
April 14, 2017
New Purchase Whaling City was very professional and very helpful in my acquiring my new Mazda. I would highly recommend this dealership to my family and friends. Whaling City was very professional and very helpful in my acquiring my new Mazda. I would highly recommend this dealership to my family and friends. More
by Terry
Employees Worked With
Darnell Williams, Terrence Buddoe
April 14, 2017
Professional, friendly, helpful Sean Trafford was my salesman, and he was extreme helpful. He let my wife and I take a Mazda Mx5 for a test drive, and when we got a flat tire 15 minu Sean Trafford was my salesman, and he was extreme helpful. He let my wife and I take a Mazda Mx5 for a test drive, and when we got a flat tire 15 minutes later, he was very friendly and helpful to get my wife and I back to the dealership. We drove away a few hours later in a beautiful red MX-5. The whole dealership was nothing but professional and friendly. They spent plenty of time to find a payment plan that worked for us, and we most likely wouldn't have bought the car dromedary any other dealership. We will absolutely be going back More
by jsmead4g
Employees Worked With
Sean Trafford, Aaron Borsher
April 13, 2017
Excellent dealer As expected everyone was pleasant and very accomodating. Spent lots of time with us and showed patience. They did not try and sell extras on top of As expected everyone was pleasant and very accomodating. Spent lots of time with us and showed patience. They did not try and sell extras on top of the purchase. That is all great, but what struck me most was the comradery of the sales people and their desire to help each other in order to hep the customer. Thank you for the great experience. More
by The broken family
Employees Worked With
Angel Torres, Darnell Williams
April 13, 2017
Lied about price. I was told one price, agreed to it... then was told that that price was not okay. Then they told me the car was sold (I doubt it was). I was told one price, agreed to it... then was told that that price was not okay. Then they told me the car was sold (I doubt it was). More
by Scott
Employees Worked With
Bear Dalton/Amanda Ragsdale
April 12, 2017
Great service The service was awesome very fast and friendly very helpful for first time car buyers they walked me through every step and explained everything very The service was awesome very fast and friendly very helpful for first time car buyers they walked me through every step and explained everything very thoroughly. My salesman daniel burden was awesome and super energetic and very approachable. More
by Howdy
Employees Worked With
Zachary Skinner
April 11, 2017
I love my car! Since the first day I walked into the dealership, everyone was so friendly and helpful! Oscar was not pushy and let me go at my own pace when deciding Since the first day I walked into the dealership, everyone was so friendly and helpful! Oscar was not pushy and let me go at my own pace when deciding on the perfect car for me! More
by Allyholmes33
Employees Worked With
Darnell Williams, Sales Employee
April 11, 2017
Esteban is the BEST My husband and I came in to just browse looking for cars as we were needing a newer more reliable car. Esteban helped us find the PERFECT car and in o My husband and I came in to just browse looking for cars as we were needing a newer more reliable car. Esteban helped us find the PERFECT car and in our exact price range! He gave us undivided attention and answered every question we had making sure we were completely informed. We came into the store at 7pm, and by 9pm we had the keys to our new car, and the next day we had our tags put on! We were nervous to look for cars because this is our first major purchase and we were afraid to go to a dealership because it is a process, but Esteban made this super easy to understand and helped us make a great decision on our car! Thank you! -The Bakers More
by the_bakers
Employees Worked With
Greg LeBeau, Esteban Santiago
April 10, 2017
Very pleasant experience purchasing my vehicle Honest people who know their products well. I would recommend this dealership to anyone looking for the vehicles they sell. When something is wron Honest people who know their products well. I would recommend this dealership to anyone looking for the vehicles they sell. When something is wrong they tell you,fix it,when something is right they also tell you. More
by Zorba
Employees Worked With
Sean Trafford
April 10, 2017
First time trading a vehicle I traded my 2014 Ford focus for a 2014 Honda Accord fully loaded. My intentions were to find an upgrade from my previous car, and something with low m I traded my 2014 Ford focus for a 2014 Honda Accord fully loaded. My intentions were to find an upgrade from my previous car, and something with low mileage. I found a car that was definitely the next step up for me in class and the car had about a 20 mile difference from the car I traded in. Satisfied is an understatement with how I feel driving my new car. More
by Jose Cruz
Employees Worked With
Sean Trafford
April 08, 2017
Thoroughly professional From the sales associate I dealt with to the sales manager to the office personnel I was treated in a courteous, friendly and professional manner thro From the sales associate I dealt with to the sales manager to the office personnel I was treated in a courteous, friendly and professional manner throughout the purchase of this vehicle. I would highly recommend this dealership to anyone. More
by LTCK
Employees Worked With
Zachary Skinner, Aaron Borsher, Greg LeBeau
