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Whaling City Ford

New London, CT

3.7
558 Reviews

475 Broad St

New London, CT

06320

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Showing 558 reviews

May 01, 2017

My experience with Whalling was wonderful, And I love my car I would like to thank your manager, For making it possible for me to be able to get my car, and helping, as I had some Previous issues With Your old More

by cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I would like to thank Nathan for his help also I hated having to pick service over sales because Tim and Sean have both been wonderful professional in the reason that I will continue to be a customer at your dealership, Sean Trafford, Timothy LaDucer
May 02, 2017 -

Whaling City Ford responded

We are glad we were able to make everything work out so well for you. Our team always tries to make sure we do everything we can and it sounds to me like we have the right people in place. Thank you again for your feedback!

May 01, 2017

Oscar was awesome. Looked online and clicked that i was interested in a vehicle. Ended up making apt to see the car. Upon arrival to the dealership everyone was friendl More

by Wolferider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Borsher, Sales Employee
May 01, 2017

Friendly Staff. Very accommodating. Cliff was a great friendly salesman. He knew everything I needed to know and knew exactly what car I wanted to get. Darnell was a very accommodating m More

by Thomas Apruzzese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Gay, Darnell Williams
April 29, 2017

Great experience This dealership is great. They have a great selection of vehicles and plenty willing to help figure out which is the best you want or looking for. The More

by Redcatt423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner
April 26, 2017

Another Great Experience! I just picked up a 2017 Ford Edge. This is the 5th new car in 5 years I have purchased from Whaling City Motors. Aaron Borsher and Eric Nunez took a More

by Dave & Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Gaucher, Eric Nunez, Aaron Borsher, Greg LeBeau
April 25, 2017

Very pleased with purchase We went to look at a used car. We had an extremely upbeat salesman, Cliff. We loved the car, they don't sell any junky used cars. Everyone there were More

by Ctpeggysue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Gay, Darnell Williams
April 21, 2017

Nice dealership to work with Eric and Darnell ere very nice to work with. Negotiating is always a unpleasant task but they were both fair and honest. The dealership is also very f More

by John K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Nunez, Darnell Williams
Apr 21, 2017 -

Whaling City Ford responded

Thank you, Sir! It was a pleasure working with you and we hope that we can work with you again in the future too. Please let us know if you need anything. Congrats on your sweet ride!

April 20, 2017

New truck purchase Everyone at the dealership was friendly, professional and helpful. They took their time, explained all the details and options of the truck. Terrance More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Torres, Terrence Buddoe
April 18, 2017

Very professional people, attend customer 's concern profess Very professional people expert on handling customers needs and concern with great customer satisfaction i would recommend this dealer they very appro More

by Allanb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Trafford
April 15, 2017

New Car Purchase Dan Burden and his team at Whaling City made what I expected to be a stress filled event in to one of the easiest car purchases my husband and I ever More

by mstanrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner
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