Whaling City Ford
New London, CT
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My experience with Whalling was wonderful, And I love my car I would like to thank your manager, For making it possible for me to be able to get my car, and helping, as I had some Previous issues With Your old I would like to thank your manager, For making it possible for me to be able to get my car, and helping, as I had some Previous issues With Your old managementWhen I purchased A car 5 years ago That had some issues.And I would like to think Sean Trafford also He was a wonderful salesman Very kind, And Very understanding With my previous issue. He is everything That a Salesman should be You are lucky to have him On your staff......Thank you again Cindy Silvestri Also I would like to thank Tim In the Service department For the last five years Of trying to help me With my previous car More
Oscar was awesome. Looked online and clicked that i was interested in a vehicle. Ended up making apt to see the car. Upon arrival to the dealership everyone was friendl Looked online and clicked that i was interested in a vehicle. Ended up making apt to see the car. Upon arrival to the dealership everyone was friendly and our sales person Oscar was very knowledgeable and helped me find a vehicle that worked for me and my budget. More
Friendly Staff. Very accommodating. Cliff was a great friendly salesman. He knew everything I needed to know and knew exactly what car I wanted to get. Darnell was a very accommodating m Cliff was a great friendly salesman. He knew everything I needed to know and knew exactly what car I wanted to get. Darnell was a very accommodating manager who helped me get into the vehicle I wanted. More
Great experience This dealership is great. They have a great selection of vehicles and plenty willing to help figure out which is the best you want or looking for. The This dealership is great. They have a great selection of vehicles and plenty willing to help figure out which is the best you want or looking for. The staff is great and very helpful. They cut right to the chase and work with you to take your car home! More
Another Great Experience! I just picked up a 2017 Ford Edge. This is the 5th new car in 5 years I have purchased from Whaling City Motors. Aaron Borsher and Eric Nunez took a I just picked up a 2017 Ford Edge. This is the 5th new car in 5 years I have purchased from Whaling City Motors. Aaron Borsher and Eric Nunez took a considerable amount of their time to ensure all my needs were satisfied. My order was placed efficiently and the vehicle was delivered ahead of schedule. Greg LaBeau handled all the financing and paperwork with ease and took the time to explain all the details, making this purchase effortless. The friendly and courteous service by the team at Whaling City Motors is seldom found elsewhere! General Manager Nathan Gaucher has put a very capable team together and it is a pleasure being a long term repeat customer. I look forward to enjoying my new Ford and visiting the team again soon! More
Very pleased with purchase We went to look at a used car. We had an extremely upbeat salesman, Cliff. We loved the car, they don't sell any junky used cars. Everyone there were We went to look at a used car. We had an extremely upbeat salesman, Cliff. We loved the car, they don't sell any junky used cars. Everyone there were very friendly. I would certainly do business there again. More
Nice dealership to work with Eric and Darnell ere very nice to work with. Negotiating is always a unpleasant task but they were both fair and honest. The dealership is also very f Eric and Darnell ere very nice to work with. Negotiating is always a unpleasant task but they were both fair and honest. The dealership is also very friendly. More
New truck purchase Everyone at the dealership was friendly, professional and helpful. They took their time, explained all the details and options of the truck. Terrance Everyone at the dealership was friendly, professional and helpful. They took their time, explained all the details and options of the truck. Terrance is a good salesman. More
Very professional people, attend customer 's concern profess Very professional people expert on handling customers needs and concern with great customer satisfaction i would recommend this dealer they very appro Very professional people expert on handling customers needs and concern with great customer satisfaction i would recommend this dealer they very approachable and will tell you the right thing to do about purchasing a vehicle More
New Car Purchase Dan Burden and his team at Whaling City made what I expected to be a stress filled event in to one of the easiest car purchases my husband and I ever Dan Burden and his team at Whaling City made what I expected to be a stress filled event in to one of the easiest car purchases my husband and I ever experienced. From the minute we ran in to Dan I knew we were in good hands. There was no pressure to purchase a vehicle and his ability to put one at ease, not to mention his knowledge of the cars we were interested in, finalized my decision to purchase a car from Whaling City. Highly recommend Whaling City to friends and coworkers More