Whaling City Ford
New London, CT
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Great experience Love the one on one experience! Felt like I was apart of something bigger! Definitely a family organization! Very happy with everything! Very friendly Love the one on one experience! Felt like I was apart of something bigger! Definitely a family organization! Very happy with everything! Very friendly place! Eric was a great salesman! No one like him! More
Great Team I have purchased many vehicles and dealt with several dealerships in the past, but this was my first experience dealing with Whaling Ford. My overall I have purchased many vehicles and dealt with several dealerships in the past, but this was my first experience dealing with Whaling Ford. My overall experience with Whaling Ford was terrific right from the beginning. I located several F150 with the options I was looking for via Ford.com. I called Whaling Ford to verify the F150 I was looking for was still in stock. The sales person verified the vehicle was available. I decided to take a ride to Whaling Ford (I live approx. 1 ½ from this dealership) to view the vehicle. I had a price in mind prior to my visit. I walked into the dealership and I was greeted immediately by Aaron Borsher. Arron introduced me to Daniel Burden. I explained to Daniel the vehicle I was interest in and he promptly pulled the vehicle up for a test drive. Our test drive went well and our conversation about the F150 was very positive. We returned to the dealership after the test drive and I told Daniel I was interested in purchasing the F150. I also explained to Daniel, I have done my due diligence on researching this vehicle and I had a price in mind. I shared the purchase price with Daniel. Daniel went to Aaron Borsher to discuss my proposed price. After a short time, they engaged Nathan (GM). We discussed the price and we agreed on the purchase. My discussions with everyone at the dealership went very positive and professional. I am very pleased with the teamwork to ensure I received the correct price for my new F150. Thanks everyone… More
"accommodating/responsive to my needs" Employees like Dan Burden make the dealership what it is. He was efficient, friendly, accommodating and responsive to my needs. Dan was also very pati Employees like Dan Burden make the dealership what it is. He was efficient, friendly, accommodating and responsive to my needs. Dan was also very patient with my thorough inspection of the used Toyota pickup truck I purchased at a reasonable price. More
Purchase of a Town & Country Dan Burden went above the call to help us, not only get the van but add on items we wanted. He spent extra time to help research extra information fo Dan Burden went above the call to help us, not only get the van but add on items we wanted. He spent extra time to help research extra information for us. More
pleasant, no pressure sales experience bought a 2017 Mazda 3. Staff were very friendly and helpful without any pressure. Got an excellent price and matched the financing I had pre-arrrang bought a 2017 Mazda 3. Staff were very friendly and helpful without any pressure. Got an excellent price and matched the financing I had pre-arrranged. Very pleasant car buying experience. More
Great Dealership and Employees These guys are willing to work with you and get you the best deal. They made the process so easy and pain free. Thank You to all who helped me (Nathan These guys are willing to work with you and get you the best deal. They made the process so easy and pain free. Thank You to all who helped me (Nathan, Dan, and Greg). More
Great experience! They worked with me to get the truck I wanted within my budget. I am in the military with a busy schedule, and they ensured that everything with purch They worked with me to get the truck I wanted within my budget. I am in the military with a busy schedule, and they ensured that everything with purchasing my truck was worked around my schedule. More
Great experience Easy to deal with, gave me a fair price with little haggling involved. I wanted a specific model and they had the deal done and the car delivered in Easy to deal with, gave me a fair price with little haggling involved. I wanted a specific model and they had the deal done and the car delivered in 4 days. More
Easy and painless sale. Love working with Dan Burden. Was able to order my dream truck and have it delivered in a timely manner. Working with Dan and the people at Whaling City Ford has been great. This w Was able to order my dream truck and have it delivered in a timely manner. Working with Dan and the people at Whaling City Ford has been great. This was my 2nd purchase and may be back to purchase another for my wife. More
Great experience! Everyone we met was pleasant and helpful. Our salesman, Dan Burden was a very nice guy - friendly and very knowledgeable about the Ford Explorer. We e Everyone we met was pleasant and helpful. Our salesman, Dan Burden was a very nice guy - friendly and very knowledgeable about the Ford Explorer. We enjoyed working with him. We did not come in that day to purchase a vehicle but Dan convinced us without pressuring us. The 0% financing also helped. More