Whaling City Ford
New London, CT
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Easy, no pressure I did a fair amount of research on the vehicle I purchased as well as others in its class. So I knew what I was getting from Whaling City was fair and I did a fair amount of research on the vehicle I purchased as well as others in its class. So I knew what I was getting from Whaling City was fair and Dan was great at giving me the impression that you just can't get while shopping online. Great experience overall from test drive to financing. More
buying a truck I was looking on line at new ford trucks and not finding what I was looking for. I decided to fill out a on line form of what I wanted and got a respo I was looking on line at new ford trucks and not finding what I was looking for. I decided to fill out a on line form of what I wanted and got a response right away. I made a appointment for the same afternoon just to see what was available and talk. A sales person met me as soon as I got out of my truck. He took me inside and we talked about 2 trucks I had seen on the internet. He talked about the trucks and answered my questions with no pressure. He gave me the pricing on the trucks and we took one for a ride. When we got back we talk about financing and price and options I had without putting any pressure on me till we were both happy with the price. From then on Oscar Garza took care of everything making it a very easy buying experience. This was the second truck I bought from Whaling city Ford and both times it was more like being a friend than just a customer. Everyone I dealt with was very friendly and genuine. More
A special Dealer! My husband and I were met with a smile and a handshake from Terrence Beddoe. I had made an appointment with him. He was very helpful and professiona My husband and I were met with a smile and a handshake from Terrence Beddoe. I had made an appointment with him. He was very helpful and professional ... he answered all our questions, and when we took a test drive he directed me to the highway, and then a couple of side roads to get a feel of the car. There was absolutely no high-pressure like many other dealers, and we appreciated that a lot!! After we decided we wanted to buy a 2017 MKZ, he took us to the service department and to the lounge where people wait when their car is serviced. Even told us that Whaling City would pick up our car - give us a loaner and return our car to us. Have never heard of a dealer doing that!! All in all it was a very, very good experience!! More
Awesome Serivice The minute I came onto the lot I was greeted with smiles and genuine kindness from all the employees. Angel Torres turned my dream into reality; I dro The minute I came onto the lot I was greeted with smiles and genuine kindness from all the employees. Angel Torres turned my dream into reality; I drove off the lot with a new car! Reasonable deal and price. Great car, great experience, great people. More
Easy & Quick Our experience with Angel Torres was exceptional. We had a big SUV that we owed on and wanted to trade in on a brand new smaller SUV. He was able to f Our experience with Angel Torres was exceptional. We had a big SUV that we owed on and wanted to trade in on a brand new smaller SUV. He was able to find the right car for us and getting the numbers info was quick & within our price range. We loved dealing with Angel, Aaron & Greg. We would totally recommend Whaling City Ford to our family & friends. More
Purchased new 2017 Transit 250 Van My salesman Dan Corriveau set me up with my new van and saved me almost $6000 in dealer and manufacturer rebates. He is an excellent and knowledgeable My salesman Dan Corriveau set me up with my new van and saved me almost $6000 in dealer and manufacturer rebates. He is an excellent and knowledgeable salesman. The business office was fast, efficient and expert in the process. I have switched from Valenti Ford to Whaling City Ford for all my vehicle needs going forward. More
Great customer service from associate Eric Nunez. Made my purchase of an F250 truck for my business easy and worked around my busy schedule to get it done. from associate Eric Nunez. Made my purchase of an F250 truck for my business easy and worked around my busy schedule to get it done. More
Great customer service I gave Whaling City a 5 star rating because from the moment I stepped into their showroom floor I got warm welcome. Daniel Burden was very informativ I gave Whaling City a 5 star rating because from the moment I stepped into their showroom floor I got warm welcome. Daniel Burden was very informative. I went in with a friend and I wind up getting a car! More
Easy and Friendly The service at My Whaling city exceeded my expectations. Our salesman was very friendly and the experience made purchasing my car feel easy. I recomme The service at My Whaling city exceeded my expectations. Our salesman was very friendly and the experience made purchasing my car feel easy. I recommend it. More
A great ford dealership. I've purchased many vehicles from Whaling. Never been disappointed. The best for sales and service. I will always choose Whaling City for all my vehic I've purchased many vehicles from Whaling. Never been disappointed. The best for sales and service. I will always choose Whaling City for all my vehicle needs. Revron More