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Whaling City Ford

New London, CT

3.7
558 Reviews

475 Broad St

New London, CT

06320

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Showing 558 reviews

August 01, 2017

buying my Ford Escape From the first time I walked into Whaling City Ford, the process was easy and pleasant - not words one often thinks of when buying a new car. From my More

by Ruby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Borsher, Sales Employee, Greg LeBeau
August 01, 2017

Excellent and timely service at a reasonable cost. Waiting room was comfortable. I have and will continue to have my two Mazda cars serviced there as long as More

by Art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Waterman
August 01, 2017

Great and courteous service very impressed Very helpful did a great job to get me into my new car, Daniel was great at finding me a car and David not only impressed me with his straight talk bu More

by jhouchin2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner, David Schwartz
July 31, 2017

Excellent Efficient! Very good experience and friendly. A pleasure working with this dealership. There was no pressure and that is important to us. Appreciate More

by Panda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Corriveau
July 29, 2017

F 150 Everything about the purchase went well. The sales staff were pleasant and very helpful. The salesman, Angel Torres and sales manager Aaron Borsher More

by Russ Carr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Torres, Aaron Borsher, Greg LeBeau
July 29, 2017

GREAT DEALERSHIP FRIENDLY AND KNOWLEDGEABLE I did not know what I wanted to buy at Whaling City Motors. Dan Burden took the time to help me find the vehicle I wanted. I started looking at the Ma More

by sandra38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner, Darnell Williams, Greg LeBeau
July 27, 2017

Great experience buying a car Dan Wolfe helped us immensely. He was friendly and professional. He devoted his full attention to us for as long as we needed, and patiently and know More

by Samnsoph12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Schwartz, Dan Wolfe
July 26, 2017

Quick & Efficient Had a very good experience purchasing a 2017 Ford Transit. Though they didn't have one with the exact features to meet our business needs, our sales p More

by Lisamary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bear Dalton, Zachary Skinner
July 22, 2017

Highly Recommend I have never had a better experience buying a car. Highly recommend Dan Burden - lots of knowledge, extremely helpful and no pressure! He genuinely w More

by Sue B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Zachary Skinner, Darnell Williams
July 21, 2017

Customer service I had he pleasure to have angel Torres work with me in making it possible to get a car. He was able to accommodate my needs along with the rest of the More

by Zul21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Torres, Darnell Williams, Greg LeBeau
Jul 22, 2017 -

Whaling City Ford responded

Good Morning Ma'am, My name is Bear Dalton and I am the Director of Internet Sales for Whaling City. I noticed that you did not leave Angel a 5 star review. Here at Whaling City we pride ourselves on always striving to be the best. To us a 4 star review is not good enough and means we have room for improvement, so I have a question for you. What could we have improved upon that would have made you feel as if we earned a 5 star review?

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