Whaling City Ford
New London, CT
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buying my Ford Escape From the first time I walked into Whaling City Ford, the process was easy and pleasant - not words one often thinks of when buying a new car. From my From the first time I walked into Whaling City Ford, the process was easy and pleasant - not words one often thinks of when buying a new car. From my salesman Oscar Garza to Greg Lebeau in finance and the owners, Chuck and Romana Pribus, everyone was helpful, considerate and responsive. I love my new Ford Escape Titanium and I am very happy so far with everything I have experienced at Whaling City Ford. More
Excellent and timely service at a reasonable cost. Waiting room was comfortable. I have and will continue to have my two Mazda cars serviced there as long as and timely service at a reasonable cost. Waiting room was comfortable. I have and will continue to have my two Mazda cars serviced there as long as they continue to give me this kind of good service. More
Great and courteous service very impressed Very helpful did a great job to get me into my new car, Daniel was great at finding me a car and David not only impressed me with his straight talk bu Very helpful did a great job to get me into my new car, Daniel was great at finding me a car and David not only impressed me with his straight talk but also with the ease in which he got me through the financing. More
Excellent Efficient! Very good experience and friendly. A pleasure working with this dealership. There was no pressure and that is important to us. Appreciate Efficient! Very good experience and friendly. A pleasure working with this dealership. There was no pressure and that is important to us. Appreciate the respect we received. More
F 150 Everything about the purchase went well. The sales staff were pleasant and very helpful. The salesman, Angel Torres and sales manager Aaron Borsher Everything about the purchase went well. The sales staff were pleasant and very helpful. The salesman, Angel Torres and sales manager Aaron Borsher were friendly and professional. The business manager Gregory LeBeau was also very friendly. He made the actual sale go very smoothly. Mrs. Soltz stopped by to say hello. It was like becoming a member of the family. More
GREAT DEALERSHIP FRIENDLY AND KNOWLEDGEABLE I did not know what I wanted to buy at Whaling City Motors. Dan Burden took the time to help me find the vehicle I wanted. I started looking at the Ma I did not know what I wanted to buy at Whaling City Motors. Dan Burden took the time to help me find the vehicle I wanted. I started looking at the Mazda CX5 Mr. Burden knew all the the ones they had on the lot along with the colors and features. Then I decided on the Mazda 3 Grand Touring which was in the showroom. Dan showed me every feature on this car, and was very helpful, professional and patient with me. I would like to thank Dan Burden, sales manager Darnell Williams and Finance Mgr. Greg Lebeau for my wonderful car buying experience. Also I would like to thank the owners of Whaling City Motors for having friendly, knowledgeable and professional staff to make their customers have a hassel free buying experience which these days is very rare to find any where. I would like to give Whaling City Ford Lincoln Mazda a 10 star rating Cheryl McBurney More
Great experience buying a car Dan Wolfe helped us immensely. He was friendly and professional. He devoted his full attention to us for as long as we needed, and patiently and know Dan Wolfe helped us immensely. He was friendly and professional. He devoted his full attention to us for as long as we needed, and patiently and knowledgeably answered our wide ranging questions. At the end of a seamless process, we ended up with a car that is just right for us, thanks to Dan Wolfe. More
Quick & Efficient Had a very good experience purchasing a 2017 Ford Transit. Though they didn't have one with the exact features to meet our business needs, our sales p Had a very good experience purchasing a 2017 Ford Transit. Though they didn't have one with the exact features to meet our business needs, our sales person (Dan Burden) took the time to find one at an affiliated dealer and had it to us within just a few days. He actually delivered it right to our door and picked up the trade in. Talk about convenient! More
Highly Recommend I have never had a better experience buying a car. Highly recommend Dan Burden - lots of knowledge, extremely helpful and no pressure! He genuinely w I have never had a better experience buying a car. Highly recommend Dan Burden - lots of knowledge, extremely helpful and no pressure! He genuinely wants you to be happy with your purchase. The sales manager Darnell was awesome as was the finance manager Greg! Top notch group. More
Customer service I had he pleasure to have angel Torres work with me in making it possible to get a car. He was able to accommodate my needs along with the rest of the I had he pleasure to have angel Torres work with me in making it possible to get a car. He was able to accommodate my needs along with the rest of the staff that were involved. I will definitely recommend his services. I am very grateful to be able to share my experience with this dealership and it's great staff! More