Whaling City Ford
New London, CT
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Work done promptly and well They explained everything that had been done. The work was done in less time that was estimated, and all issues were dealt with. The staff was courteo They explained everything that had been done. The work was done in less time that was estimated, and all issues were dealt with. The staff was courteous; the customer waiting area was clean. More
Thank you! 1st... I would like to apologize to Chad Jeanty and your sales team for my tardiness in completing this survey, but the past month has been a blur. I 1st... I would like to apologize to Chad Jeanty and your sales team for my tardiness in completing this survey, but the past month has been a blur. I purchased my 2017 F-250 XL on 7/18, this is the second new Ford F-250 that I have purchased from Whaling City Ford, my previous being a 2002. Chad was obviously new to the car/truck sales position but he was a pleasure to work with, just an all around respectable nice young man. He definitely has a promising future ahead of him in what ever he intends to pursue. Questions that he didn't specifically know he went out of his way to obtain the answers in a professional and courteous manner. David, Darnell and Bear were also very supportive to myself as well as Chad... all in all it was a team effort for which I am very thankful. THANKS ALL for a job WELL DONE! Glenn S Way More
Great people to deal with! I never purchased a new car but the people at Whaling made my purchase a real enjoyable experience. I never for one moment felt pressured and my sales I never purchased a new car but the people at Whaling made my purchase a real enjoyable experience. I never for one moment felt pressured and my salesman Shad took the time to explain in detail everything I needed to know about the car I was interested in. It was also great working with Aaron and Greg through the whole procedure. I'd recommend Whaling to everybody! More
Ecstatic Very pleasant experience. Helpful and courteous staff. They made the purchase easy and non stressful. No high pressure sales tactics. I would totally Very pleasant experience. Helpful and courteous staff. They made the purchase easy and non stressful. No high pressure sales tactics. I would totally recommend this dealership. More
Easy peezie Thanks to my favorite salesman Oscar and my favorite finance manager Greg they make my purchases easier. I guess that's why I keep going back to Whali Thanks to my favorite salesman Oscar and my favorite finance manager Greg they make my purchases easier. I guess that's why I keep going back to Whaling City Ford. 👌 More
2014 Mazda 3 Hatchback Dan Burden was great and made the whole process very enjoyable. Took me on multiple test drives and was able to sneak in a bumper-to-bumper warrantee Dan Burden was great and made the whole process very enjoyable. Took me on multiple test drives and was able to sneak in a bumper-to-bumper warrantee on a vehicle that had over 66k miles on it without raising the price! So far the car is awesome! More
Making a major purchase educative, comfortable and seamless I was buying a car on my own and the Whaling City dealership at every level made this a non stressful experience. Angel, the salesman I dealt with hel I was buying a car on my own and the Whaling City dealership at every level made this a non stressful experience. Angel, the salesman I dealt with helped me sort out which car would best fill my needs as well as which bells and whistles would make me happy. I love my new Mazda CX 5! More
Whaling City is Consistently the Best Throughout the years, Whaling City has provided an exceptionally high level of quality in sales and service. At every area of the dealership, there is Throughout the years, Whaling City has provided an exceptionally high level of quality in sales and service. At every area of the dealership, there is an air of dependability and trustworthiness, that has proven to be true repeatedly. Whether it be sales or service, I feel assured that my automotive needs will be met with customer satisfaction as their primary goal. Thank you, Whaling City! More
Excellent I have always received excellent service. I was greated promptly and car was ready when promised. Mark Waterman was very knowledgeable and efficient. I have always received excellent service. I was greated promptly and car was ready when promised. Mark Waterman was very knowledgeable and efficient. Excellent dealership. More
Whaling city is on the level no pressure and they keep they I had gave a four star rate to this dealership and I will tell you why I did not thing that I was walking out with a new truck Da and his manager work I had gave a four star rate to this dealership and I will tell you why I did not thing that I was walking out with a new truck Da and his manager work with me on the price and my trade in on my old truck you hear about all the horror stories with dealerships but not these guy great job guys More