Whaling City Ford

Made my purchase smooth and easy I was looking for a CPO Lincoln, I found one on the internet and it was at Whaling City Ford, from when I walked in and until I picked uptake car I ne I was looking for a CPO Lincoln, I found one on the internet and it was at Whaling City Ford, from when I walked in and until I picked uptake car I never felt pressured. I highly recommend purchasing from this dealership. They treated me with extreme professionalism and I couldn't be ant happier with my purchase. More

F150 purchase Thank you Dan for a most pleasant truck buying experience. I can't thank you and the staff at Whaling City enough for helping me put a long vehicle s Thank you Dan for a most pleasant truck buying experience. I can't thank you and the staff at Whaling City enough for helping me put a long vehicle search to rest. Let me add that appearance is key to business sales. When I walked the lot and surveyed the service center and show room I was quite impressed. When pride is taken it shows. Wish all of you at the City all the best. More

See Below Dan Burden is most friendly, pleasant to converse with and knowledgable, He took a good amount of time to explain the features of our Escape. Knowing Dan Burden is most friendly, pleasant to converse with and knowledgable, He took a good amount of time to explain the features of our Escape. Knowing there was a vast difference between the Escape and our 2008 Explorer, he suggested that I return tomorrow for a continuing "tutorial". I will. Whaling City is fortunate to have quality people like Dan Burden, Darnell Williams and Greg Lebeau. I purchased an Explorer at WC in 1994 and since then we have lived in WI, FL, PA, VA and now back in CT. Thank you John R Donnellan More

Great experience We were "just looking" at some Fusions for future reference, but when we saw the 2017 Platinum edition, we had to have it, right off the showroom floo We were "just looking" at some Fusions for future reference, but when we saw the 2017 Platinum edition, we had to have it, right off the showroom floor. Dan met us as we were walking up to the lot, he was friendly and answered all our questions. There was zero pressure and we took our time looking at some pre-owned and new vehicles. When we asked to see a Titanium model, Dan said he had one better than that in the showroom. When we saw the white gold Platinum edition, it was exactly the car we both wanted. It's appointed like a luxury sedan, and has all the options we wanted. Drove away a couple of hours later, very happy with the dealership, everyone was great! More

Dan is the man! Courteous and friendly environment. I did not feel rushed or pressured upon arrival, which is big for me when entering a dealership. Dan was very helpful and had a good sense of humor, w I did not feel rushed or pressured upon arrival, which is big for me when entering a dealership. Dan was very helpful and had a good sense of humor, while also being very polite and informative! The test drive takes you on a path that lets you experience all types of road conditions and traffic. Dealership was clean and organized. Would recommend to friends and family. More

2013 Escape Customer service was very good as usual at Whaling City Ford. No pressure and good presentation of the vehicle. Mr. Burden did his best to locate what Customer service was very good as usual at Whaling City Ford. No pressure and good presentation of the vehicle. Mr. Burden did his best to locate what we were looking for. More

New F-150 purchase I went to Whaling City to order a new F-150. My salesman was Angel Torres and he was very helpful and honest with me throughout the process. He advise I went to Whaling City to order a new F-150. My salesman was Angel Torres and he was very helpful and honest with me throughout the process. He advised me on the pluses and minuses of what I was looking for and made the process easy and stress free. My family has been buying cars from Whaling City for years and this truck replaces a 2007 F-150 that I purchased from there. I highly recommend Whaling City Ford for new or used car needs. Thank you Angel, Aaron & Greg for your help and professionalism! More

Second time buying from Whaling city Ford We did our homework before going in on what we wanted and how much we wanted to spend. Our experience was great.. lets be honest no one really looks f We did our homework before going in on what we wanted and how much we wanted to spend. Our experience was great.. lets be honest no one really looks forward to buying a car used or new! That said we got the help we needed we were taken care of we were not pressured into anything we didn't want, funny part is in 2005 we bought a used ranger.. this time we bought a used F150. We got a decent price and a whole lot of bells and whistles on our new(used) truck just like we did with ranger! I know both my husband and I felt that Daniel, Aaron and Greg did all they could do to get us into truck we wanted at price we were happy with so thank you guys! I'm currently admiring our new truck out window as I type this, shes beautiful! More

Trying out our second lease We have been buying our cars here for over 10 years this is our second lease and the team at Whaling City Ford have always been helpful. I love leasin We have been buying our cars here for over 10 years this is our second lease and the team at Whaling City Ford have always been helpful. I love leasing now and it will be the only way we go now. This was the first time we have worked with Dan and it was very pleasant, he seem to know what we are thinking before we even said anything. Very concerned about what we truly wanted in a vehicle. Also Greg LeBeau was very pleasant had us finish with the paper work quickly. More

Great experience in buying a pre-owned Ford Explorer Just a quick note to say thank you to Dan and the rest of the team at Whaling City Ford. We were very pleased with the experience, from start to finis Just a quick note to say thank you to Dan and the rest of the team at Whaling City Ford. We were very pleased with the experience, from start to finish. No pressure, very professional very customer focused. The whole team did their best (and are still working for us) to get us the right car at a fair price in one day! More