Whaling City Ford

Purchased a used jeep grand cherokee Tom was super helpful and very friendly he got us a great car for super cheap i would definitely recommend him to anyone looking for a vehicle. Tom was super helpful and very friendly he got us a great car for super cheap i would definitely recommend him to anyone looking for a vehicle. More

Best Auto Purchase EVER!! This was by far the most pleasurable buying experience I’ve ever had! The whole team at Whaling City Ford is a class act and they understand the ful This was by far the most pleasurable buying experience I’ve ever had! The whole team at Whaling City Ford is a class act and they understand the full meaning of excellent customer service! They took out all the usual anxiety that goes along with buying a car and made it an enjoyabl experience! We are a Ford family and will definitely be back!! More

Great no FANTASTIC place to buy a car So I bought a Mazda 3 from Tom Smith, and let me tell you, someone had recommended him to me - I then made an appointment and he scheduled me in righ So I bought a Mazda 3 from Tom Smith, and let me tell you, someone had recommended him to me - I then made an appointment and he scheduled me in right away. I gave him my information and he had everything basically ready when I got there. I am never satisfied EVER when I walk in and walk out with a car truly satisfied that is and I did when I bought this car, I talked to almost everyone there bc they were all friendly and made my experience amazing - you get reviews that say the same thing blah blah but MY experience I would recommend any one to whaling city ford in new london CT - even the one who runs and the one that deals with bank WAS TRULY AMAZING- I couldn’t be any more happy with everyone there. and can’t thank them enough. All was very professional and happy to work and happy to help. To all the workers y’all amazing thank YOU SO SO much .!!!!! More

Another good transaction Always pleasant and courteous. Found what we were looking for. Vehicle was ours same day. Didn’t have to keep haggling the price. Always a pleasure to Always pleasant and courteous. Found what we were looking for. Vehicle was ours same day. Didn’t have to keep haggling the price. Always a pleasure to deal with Darnel. More

New Car great operation with great staff. Able to find a special % through Ford and team worked with me in all areas. Aaron and Greg were very helpful with great operation with great staff. Able to find a special % through Ford and team worked with me in all areas. Aaron and Greg were very helpful with all needs that Robert was unable to answer. More

my Lincoln Car is fantastic and Dan was so helpful from ordering the car from Ford to the delivery. You can’t go wrong with Whaling City Ford. They are the beat Car is fantastic and Dan was so helpful from ordering the car from Ford to the delivery. You can’t go wrong with Whaling City Ford. They are the beat More

Great car buying expirence. Staff were very professional, friendly and helpful. Made the process very easy and painless from beginning to end. Could not have been better car buyi Staff were very professional, friendly and helpful. Made the process very easy and painless from beginning to end. Could not have been better car buying experience. More

Fantastic The customer service that I received was fantastic! Angel and Darnell get an A++ for their customer service and expertise they made my experience a sm The customer service that I received was fantastic! Angel and Darnell get an A++ for their customer service and expertise they made my experience a smooth and easy one! I can’t say thank you enough for helping with the purchase of my new vehicle! More

very good dealership to do business with I was very impressed how well I was treated by everyone at your dealership I didn't have the best scores but they treated just as well I was very impressed how well I was treated by everyone at your dealership I didn't have the best scores but they treated just as well More

True professionalism Whaling city is made up of consumate professionals. They ensured that all my questions were answered, gave reasonable feedback, and did not push me t Whaling city is made up of consumate professionals. They ensured that all my questions were answered, gave reasonable feedback, and did not push me to make a decision. They took the time to make sure all my needs were met. Additionally, they provided all documentation when requested with no hassle. I could not have had a better experience. They dispelled the stereotype of the typical sales associate who wants to take you for as much money as possible. I was able to work with my sales representative, Angel Torres, to get a fair price and have a great experience. I would certainly recommend this dealership to anyone. More