Whaling City Ford

Good review from a very critical buyer. A very good experience with Whaling City Ford in New London, CT. I started with a gentleman named Tom (Thomas) Smith, who was new to this dealership. A very good experience with Whaling City Ford in New London, CT. I started with a gentleman named Tom (Thomas) Smith, who was new to this dealership. He was very helpful, experienced and efficient. The whole process was quicker than expected too. I highly recommend both the dealership and Mr. Smith without any reservations. More

Great experience Overall great experience. Everyone was helpful and took care of all concerns in a timely manner. I would recommend whaling city to anyone looking f Overall great experience. Everyone was helpful and took care of all concerns in a timely manner. I would recommend whaling city to anyone looking for a new or cpo car. More

I had fun buying my car. I explained to Robert what I was looking for and he had the vehicle in stock. I checked it out and went on a test ride. He gave me a day to think abou I explained to Robert what I was looking for and he had the vehicle in stock. I checked it out and went on a test ride. He gave me a day to think about it and I bought it the next day. I got a great price and when we completed the transaction I got to ring the Whaling City Ford Gong! That was a lot of fun and made my day. More

Amazing from start to finish From the phone call to make an appointment , to meeting Judi and getting a test drive , all the knowledge she had it was so incredibly helpful. It wa From the phone call to make an appointment , to meeting Judi and getting a test drive , all the knowledge she had it was so incredibly helpful. It was so apparent that she genuinely wanted to help us get the car we wanted. She was patient, kind and helpful in such a stressful situation. Aaron, the sales manager was the exact way. He was so helpful on helping us get the best deal possible. After purchasing our car at pickup, the GM,Filippo, came out and showed us and went through every single detail about our new Explorer. He went through the entire computer system, which had a ton of settings to learn, and made it all so easy. For him to take the time and come greet a costomer I think shows what kind of dealership this is.. one that cares on helping you find and learn about the best car for you! More

Amazing people great customer service The best dealer in town great service and pleasure to visit then everyone are great and positive with all the costumes thank everyone for everything & The best dealer in town great service and pleasure to visit then everyone are great and positive with all the costumes thank everyone for everything 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻 More

Thanks so much Whaling City Ford and sales rep Dan Burden. You went above and beyond my expectations and I am very satisfied with my interactions with, and so much Whaling City Ford and sales rep Dan Burden. You went above and beyond my expectations and I am very satisfied with my interactions with, and the professionalism of, Whaling City Ford. I would highly recommend your business to friends and associates. Thanks again, Brian Brother More

They were friendly and made it very easy and smooth. These people know what their doing, i hope their service after buying a new car will be as great! Thanks again I love my car. These people know what their doing, i hope their service after buying a new car will be as great! Thanks again I love my car. More

Great Thank you for making the purchase easy! Dan was very professional and makes you feel part of the Whaling family! I hope my next purchase is as easy! Thank you for making the purchase easy! Dan was very professional and makes you feel part of the Whaling family! I hope my next purchase is as easy! More

Great experience I leased a 2018 F150. Angel Torres did a great job guiding me thru the lease process. Fillipo and Angel made everything possible with my trade. Darnel I leased a 2018 F150. Angel Torres did a great job guiding me thru the lease process. Fillipo and Angel made everything possible with my trade. Darnell did a great job with the paperwork and a full explanation of the contract. Make sure you hit the "gong". Total experience was great. More

loyalty is where it's at Excellent staff,great people willing to accommodate and go the extra mile to ensure that you are satisfied and obtain the best deal possible. Thanks Excellent staff,great people willing to accommodate and go the extra mile to ensure that you are satisfied and obtain the best deal possible. Thanks More