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Whaling City Ford
New London, CT
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I love my new Mazda! We met Oscar accidently in the lot that used to be a Diner. He sent us around the corner to an awesome place. After breakfast we went back to look at We met Oscar accidently in the lot that used to be a Diner. He sent us around the corner to an awesome place. After breakfast we went back to look at the car Bear had picked for me. He was spot on. The car is awesome. Oscar turned out to be our guy and off we went. We had a great test drive. Two actually as my husband wanted to drive it too. We got back & made a great deal with Darnell. It was the most comfortable I have ever been buying a car. We had quite a few laughs. This dealership knows how to do it. We met the GM Fillipo - Kudos to him on his awesome team. A tight ship - forgive the pun. This is the Whaling City after all.(can't exit w/o picking brand- Mazda not a choice) More
New car purchase This is the first time dealing with this dealership. I liked all the folks that helped me (Oscar, Darnell, Flipio) and their professionalism was terri This is the first time dealing with this dealership. I liked all the folks that helped me (Oscar, Darnell, Flipio) and their professionalism was terrific! Absolutely will buy my next car here as well. More
Very easy to work with Dan was very helpful and knowledgeable about the explorer that I purchased. Filipo was also very helpful with this transaction. There were a few issue Dan was very helpful and knowledgeable about the explorer that I purchased. Filipo was also very helpful with this transaction. There were a few issues that needed to be addressed with the vehicle and they were corrected right away. More
3rd new car purchase I truly hate the car buying process. Dan has been exceptional through 3 new-car purchases over 18 years! He is not pushy, works to help me identify ex I truly hate the car buying process. Dan has been exceptional through 3 new-car purchases over 18 years! He is not pushy, works to help me identify exactly what I want, and even found a couple extra rebates for us in the process! I can't imaging shopping anywhere else for a new Ford or Mazda. More
Great Experience My Whaling City could not have had better customer service. I bought a 2019 from Dan & would highly recommend him. One time I asked to be called back My Whaling City could not have had better customer service. I bought a 2019 from Dan & would highly recommend him. One time I asked to be called back in an hour and Dan did exactly that and had the answers to all of my questions. When I kept switching which vehicle was right for me and my family Dan didn't bat an eye and was happy to take me on multiple test drives. Filippo and the whole staff made me feel comfortable; plus hitting the gong was an added bonus! More
Second vehicle purchase I happily worked with Oscar Garza and Whaling City for a second Ford vehicle purchase. My first was a 2016 Ford Mustang GT that Oscar got me a great I happily worked with Oscar Garza and Whaling City for a second Ford vehicle purchase. My first was a 2016 Ford Mustang GT that Oscar got me a great deal on. This time around I specifically requested Oscar again and I was able to get a great deal on a new Lincoln MKC and a fair price for my trade. I will definitely recommend Oscar Garza and Whaling City to any of my friends or Army buddies looking to buy a new or used vehicle! More
Third time purchasing with Whaling City Ford This was my third time purchasing with Whaling City Ford, and first time working with Dan Burden. All I can say is that this was by far my best exper This was my third time purchasing with Whaling City Ford, and first time working with Dan Burden. All I can say is that this was by far my best experience. I had a specific make, model, and payment in mind. Dan made it happen without having to go back and forth playing games. More
Professional and friendly Everyone was friendly and professional. Everything was handled quickly and efficiently. I was leaving a Mazda cx5 and got another one. Will gladly g Everyone was friendly and professional. Everything was handled quickly and efficiently. I was leaving a Mazda cx5 and got another one. Will gladly go back there. More
Great 1st time "New Car" buying experience!! Our salesman, Dan, was very helpful and friendly. He got us into the exact new car that we wanted, with great warranties, and a great price. We couldn Our salesman, Dan, was very helpful and friendly. He got us into the exact new car that we wanted, with great warranties, and a great price. We couldn't have asked for anything better. I would definitely recommend this dealership. More
Determined Very quick n determined to sell...only thing was my husband felt like he had no time to think..thought it was pushed too quickly.. Very quick n determined to sell...only thing was my husband felt like he had no time to think..thought it was pushed too quickly.. More