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Whaling City Ford

New London, CT

3.9
564 Reviews

475 Broad St

New London, CT

06320

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Showing 564 reviews

November 23, 2018

Acted Fast Saw this SUV and had to have it. Aaron and Angel made it happen with a quickness. Thank you so much! Will definitely come back to Whaling City! More

by Truckgirl97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Torres, Aaron Borsher
November 23, 2018

Patricia was very professional I wanted to thanks Patricia for her excellent job, she was very professional and respectful, she was the person how made me take the decision to buy t More

by Lincol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Filippo marchionne , Patricia Smith
November 23, 2018

The best! So happy to work with Daniel who answered all our questions. He also showed us any vehicle we asked to see even though he really knew what we wanted. More

by 25399nypd!
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Corriveau, Darnell Williams
November 06, 2018

Family run atmosphere I had a lot of choices for Dealerships and vehicles that I was interested in. I started with Whaling City because I have never been there. I bought a More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun, Pete., Bear Dalton, Aaron Borsher, Dean Russo
November 01, 2018

The worst service Will not make service appointments after 2pm. I am out of their 20mile radius to get a "courtesy ride". Will not honor what was promised at time of p More

by fed up
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Timothy LaDucer
October 29, 2018

new car we bought a car here back in the beginning of september and we are still very happy with the choice we made with our vehicle More

by Dylan and Claire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Borsher, Judy McEwin, Dean Russo
Nov 12, 2018 -

Whaling City Ford responded

We do apologize but the state you were trying to register it in did not recognize you as a resident. Our end was resolved it was just a matter of you getting your information in order so that we knew where to actually register it. We apologize for any confusion that may have occurred along the way but it was out of our control. Regards, Whaling City

October 24, 2018

Great customer service Oscar Garza was very helpful, knowledgeable, and professional. I never felt pressured and got a good deal. I highly recommend Oscar and Whaling City F More

by JH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Employee
October 15, 2018

I must say I had a great experience . From the time I came in the dealer I was greeted and helped , my questions and concerns were answered and successfully I purchased a Ford f150 lariat More

by Carapildo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Torres, Darnell Williams
October 15, 2018

Very good experience Dan was very pleasant and personable. I was very comfortable doing business with him and Whaling City Ford Lincoln. Several of the staff came by and i More

by gloria98
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner
September 27, 2018

Smooth buying experience Whaling City takes a low key, no pressure approach to sales. Happy to address any questions & concerns you may have. Both sales & business office staf More

by RIRide
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carmona, Rachel Natiello
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