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Whaling City Ford
New London, CT
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Great Buying Experience I was treated with courtesy and respect and was given a great deal. The staff is very helpful and patient, answering all my questions and not trying t I was treated with courtesy and respect and was given a great deal. The staff is very helpful and patient, answering all my questions and not trying to sell me anything more than what I asked for. I'm very happy with my new car and the wonderful buying experience as a valued customer. More
Great experience Service was excellent, everything was explained clearly , wonderful people . Will recommend highly to all our friends. We had one Mazda and are hooked Service was excellent, everything was explained clearly , wonderful people . Will recommend highly to all our friends. We had one Mazda and are hooked ,we really love them More
Worth it! The staff was always courteous and friendly! Patricia Smith did wonders and found the best deal even though my credit was not great! Recommended! Than The staff was always courteous and friendly! Patricia Smith did wonders and found the best deal even though my credit was not great! Recommended! Thanks! More
Excellent Fue una experiencia maravillosa y profesional. Gracias a todos por su ayuda. Un personal muy servicial y atento. Excelencia es la razón de ser. Dio Fue una experiencia maravillosa y profesional. Gracias a todos por su ayuda. Un personal muy servicial y atento. Excelencia es la razón de ser. Dios les bendiga siempre. More
A terrific car buying experience! First time visiting Whaling City was last winter when our son bought a Mazda CX5. Our experience with Aaron Borsher and the other associates was so go First time visiting Whaling City was last winter when our son bought a Mazda CX5. Our experience with Aaron Borsher and the other associates was so good that my wife and I decided to buy a Lincoln Nautilus through Aaron and Dan Burden. Buying a car is not something I look forward to based on many years of mediocre experience but Whaling City actually makes it enjoyable and satisfying! We are telling all our friends. More
Daniel was awesome and got me a car fast I walked in expecting to be turned down for a loan. Daniel was great to work with. They got me into a car within a couple hours I was driving away in I walked in expecting to be turned down for a loan. Daniel was great to work with. They got me into a car within a couple hours I was driving away in my new Ford Focus. I’ve never spent less time start to finish when buying a car. I would definitely recommend to anyone looking to buy a car. More
Purchased new left over 2018 Mazda 3 This was my first experience with this dealership and a first Mazda purchase so I'm a definite newbie. The negotiations and purchase was as easy as I This was my first experience with this dealership and a first Mazda purchase so I'm a definite newbie. The negotiations and purchase was as easy as I have ever experienced. My several past car purchases have been a mix of good and bad. This dealer played no games and was very considerate of not consuming any more of my time than what was required. I'm also very pleased with the Mazda 3 as well. Being a die hard and happy Toyota buyer in the past, it was not easy for me to change brands. Since Mazda is still a 6 sp auto this is what I had to do to avoid a CVT transmission. I learned that lesson the hard way after a previous Nissan with a junk CVT burned up at 125k miles. Hopefully my Mazda will prove to be as bullet proof as our yota's have been...will let ya know on that in a couple hundred thousand miles! So far, I couldn't be happier with my purchase but it's still the "honeymoon" with this Mazda. More
Best experience at dealership ever Oscar went above and beyond. Fillipo was welcoming and friendly. Dean was insightful and personable. Overall, best experience I’ve ever had at a deale Oscar went above and beyond. Fillipo was welcoming and friendly. Dean was insightful and personable. Overall, best experience I’ve ever had at a dealership. More
Complete satisfaction I have never been more satisfied with a buying experience my salesperson Patricia Smith is very professional,knowledgeable, and provided my best ever I have never been more satisfied with a buying experience my salesperson Patricia Smith is very professional,knowledgeable, and provided my best ever buying exprience. More
Top knotch service! This service center and the service technicians are the best. Start to finish! They are not only personable and knowledgeable, they pay close attent This service center and the service technicians are the best. Start to finish! They are not only personable and knowledgeable, they pay close attention to detail and are informative about everything that's required. Thank you so much!! More