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Whaling City Ford

New London, CT

3.9
564 Reviews

475 Broad St

New London, CT

06320

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Showing 564 reviews

January 12, 2019

Great Buying Experience I was treated with courtesy and respect and was given a great deal. The staff is very helpful and patient, answering all my questions and not trying t More

by stayFocused
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darnell Williams, Patricia Smith
January 11, 2019

Great experience Service was excellent, everything was explained clearly , wonderful people . Will recommend highly to all our friends. We had one Mazda and are hooked More

by Minnie4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner, Darnell Williams
January 10, 2019

Worth it! The staff was always courteous and friendly! Patricia Smith did wonders and found the best deal even though my credit was not great! Recommended! Than More

by lutori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Smith
January 10, 2019

Excellent Fue una experiencia maravillosa y profesional. Gracias a todos por su ayuda. Un personal muy servicial y atento. Excelencia es la razón de ser. Dio More

by papiro.77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darnell Williams, Patricia Smith
January 09, 2019

A terrific car buying experience! First time visiting Whaling City was last winter when our son bought a Mazda CX5. Our experience with Aaron Borsher and the other associates was so go More

by mollywalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner, Aaron Borsher, Dean Russo
January 09, 2019

Daniel was awesome and got me a car fast I walked in expecting to be turned down for a loan. Daniel was great to work with. They got me into a car within a couple hours I was driving away in More

by Slowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the guys name who did the paperwork but he was fast and efficient very friendly , Zachary Skinner
January 08, 2019

Purchased new left over 2018 Mazda 3 This was my first experience with this dealership and a first Mazda purchase so I'm a definite newbie. The negotiations and purchase was as easy as I More

by happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner
January 07, 2019

Best experience at dealership ever Oscar went above and beyond. Fillipo was welcoming and friendly. Dean was insightful and personable. Overall, best experience I’ve ever had at a deale More

by jgleason3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bear Dalton, Darnell Williams, Sales Employee, Dean Russo
January 04, 2019

Complete satisfaction I have never been more satisfied with a buying experience my salesperson Patricia Smith is very professional,knowledgeable, and provided my best ever More

by Rollie2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darnell Williams, Patricia Smith
January 04, 2019

Top knotch service! This service center and the service technicians are the best. Start to finish! They are not only personable and knowledgeable, they pay close attent More

by PatM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Employee, Timothy LaDucer, Jeff Janssen
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