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Whaling City Ford
New London, CT
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Easy Peasy! Great experience. The sales manager worked with me to get a good deal for all. He was more than fair with my trade in. Jordan, the salesman, did a fan Great experience. The sales manager worked with me to get a good deal for all. He was more than fair with my trade in. Jordan, the salesman, did a fantastic job. Very personable, friendly, and knowledgeable. The cleanest, and one of the nicest, dealerships I have ever been in. Overall, a fantastic car buying experience! More
They work hard I went in knowing exactly what vehicle I wanted and they worked hard to get me a deal that worked for my budget. I was a bit concerned when I saw an 1 I went in knowing exactly what vehicle I wanted and they worked hard to get me a deal that worked for my budget. I was a bit concerned when I saw an 18 leftover with 114 miles on it but the car ran great and was clean and well kept. The salesman's Jordon was great along with the rest of the team there. They weren't pushy about selling me the car that day and worked with my busy schedule. I would definitely recommend them to anyone in the market for a vehicle. More
New F150 This is the 4th Ford bought here. Friendly and helpful staff. We are very happy with our new truck and hope to have many great years in it. This is the 4th Ford bought here. Friendly and helpful staff. We are very happy with our new truck and hope to have many great years in it. More
A grate experience Whaling City Ford Lincoln was a grate experience. The staff is so friendly and helpful, it was a pleasure to buy a car from them. Whaling City Ford Lincoln was a grate experience. The staff is so friendly and helpful, it was a pleasure to buy a car from them. More
Needed a new Van For Work Quickly I was on my way out of town on business with old faith full 2012 Ford E250 Van and lost the transmission at 281,000 miles. First major problem beside I was on my way out of town on business with old faith full 2012 Ford E250 Van and lost the transmission at 281,000 miles. First major problem besides normal maintenance brakes tires etc. Called Bear Dalton who I have been in communications with of the last few years, and explained to him that I need a new van asap. He did his research found the Van, got all the paper work going, set me up with Big Dan to do the delivery and was back on the road working the next day. High Five to Whaling City Ford. Eric More
Valerie is AMAZING Honestly, Valerie is one of the sweetest, most genuine sales people that I have ever met. Not only did she give me a really great value for the car, b Honestly, Valerie is one of the sweetest, most genuine sales people that I have ever met. Not only did she give me a really great value for the car, but as well, it was super easy to connect with her, and I really enjoyed working with her. I will definitely buy from her again. More
Excellent purchase experience I was not particularly looking forward to the process of purchasing a new car and procrastinated for some time before finally going out to look. My fi I was not particularly looking forward to the process of purchasing a new car and procrastinated for some time before finally going out to look. My first -- and only -- stop was at Whaling City Ford. Everyone I met and worked with there was highly professional, knowledgeable, and extremely courteous and helpful. Within a relatively short time I had chosen and road tested a new car that I was happy with. The sales specialist Patricia Smith was a wonderful, She was professional, knowledgeable, and extremely helpful throughout. She answered all my questions, never pushed or rushed me, and worked with me until I was familiar with the car and its options. Darnell Williams swiftly and professionally led me though the financial process and explained everything I was signing to me in clear terms. Like Patricia, he was great to work with. I would heartily recommend Whaling City Ford and these two employees with whom I came in contact to others. More
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Never let these guys go! This is my second car from Whaling City, both experiences I worked with Oscar and Aaron. Everyone I have worked with has put in more hours and effor This is my second car from Whaling City, both experiences I worked with Oscar and Aaron. Everyone I have worked with has put in more hours and effort than others would have to help me find the new car I wanted, searching all over the coast (and all for me to end up choosing a car on the lot). Not to mention that the team is always ready to help with the install of accessories such as a moon roof or tints. The network Oscar has in town is just as impressive as his customer service as he knows how to get his customers into the right car, for the right price, with the exact accessories they will appreciate—without paying for the ones they wouldn’t. I traded in my first Mazda a few years ago with guilt after my first positive experience from Whaling City so this was an exciting moment for me to return. The crew really knows how to turn a potentially stressful moment into something fun, including finding sneaky ways into getting me to ring the gong which I was working hard to avoid. It only shows their appreciation for what they do each day, always with smile and laughter (never seen at other dealerships). More
Great time with Daniel! Daniel Burden was awesome to work with last Saturday. He answered all our questions about the Ford Focus we were looking at. We are planning a road t Daniel Burden was awesome to work with last Saturday. He answered all our questions about the Ford Focus we were looking at. We are planning a road trip with our new RV and want to pull a car along. We needed a specific type of car and Dan hooked us up! Thanks to all, it was a good experience! More
Excellent experience Shaun was great to work with, detailed knowledge of vehicle. Overall experience very good. From start to finish the transaction was smooth. Team very Shaun was great to work with, detailed knowledge of vehicle. Overall experience very good. From start to finish the transaction was smooth. Team very friendly Bought a Mazda CX-5. More