
Westside Toyota
North Olmsted, OH
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Great Dealership, they made my car buying experience very enjoyable, my salesperson Courtney was truly knowledgeable about the model I wanted. enjoyable, my salesperson Courtney was truly knowledgeable about the model I wanted. More
Joni was fantastic. Very efficient and knowledgeable. Was upset that we had to come back and that tires weren't inspected when rotated to find the slit in one that was Very efficient and knowledgeable. Was upset that we had to come back and that tires weren't inspected when rotated to find the slit in one that was found when I came back. Wheel alignment was not done right. Pulled to the left. Joni did her best to make it right. Said I needed a new tire. I said since it was so expensive I wanted to shop around. Said no problem but if I wanted to buy it from them I would have to come back to pay for it! I live 40 miles away! Cant believe They wouldn't have just ordered it since I had just spent a lot of money there. Again Joni was a gem. More
Friendly staff. Even though it was a very humid and hot day Joni was helpful and had a great sense of humor. My vehicle was ready from service when promised. Than yo Even though it was a very humid and hot day Joni was helpful and had a great sense of humor. My vehicle was ready from service when promised. Than you. More
Dealerships are often uncomfortable experiences. Westside Toyota was a much better experience overall fore than most other dealerships. Westside Toyota was a much better experience overall fore than most other dealerships. More
I have been w Toyota since 2011 the customer service is extremely excellent, always, ask how is ur day, & very caring employees. I am glad to see some of employees I have known. Thank you for going above extremely excellent, always, ask how is ur day, & very caring employees. I am glad to see some of employees I have known. Thank you for going above & beyond very much appreciated. More
The service department was great from start to finish From Cynthia Thomas setting up my appointment to getting it done. The service team is great and a pleasure to work with. Thank you all! finish From Cynthia Thomas setting up my appointment to getting it done. The service team is great and a pleasure to work with. Thank you all! More
I had an excellent experience at Westide Toyota during my recent service appointment! The communication from the staff was outstanding—clear, timely updates on my vehicle’s status and needs. The staff provid recent service appointment! The communication from the staff was outstanding—clear, timely updates on my vehicle’s status and needs. The staff provided great advice on maintenance without any unnecessary upselling, which I really appreciated. The pricing was fair, and the entire process was smooth and hassle-free. Highly recommend for top-notch service! More