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Westside Toyota

North Olmsted, OH

4.6
3,464 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,464 reviews

July 10, 2025

Great Dealership, they made my car buying experience very enjoyable, my salesperson Courtney was truly knowledgeable about the model I wanted. More

by docosu81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, Courtney Rosiu
July 02, 2025

Joni was fantastic. Very efficient and knowledgeable. Was upset that we had to come back and that tires weren't inspected when rotated to find the slit in one that was More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joni
Jul 03, 2025 -

Westside Toyota responded

Cathy, thank you for your feedback. We're glad to hear Joni provided fantastic service at Westside Toyota and did her best to assist with the tire issue. Please let us know if we can offer additional assistance!

July 02, 2025

Cindy was great, very professional, scheduled a service appointment for me that coordinated with my schedule. More

by JUDITHPF1022
Recommend Dealer
Yes
Employees Worked With
Cindy Thomas
Jul 03, 2025 -

Westside Toyota responded

Thank you for sharing your experience with Cindy and the Westside Toyota team! We're glad the scheduling worked out perfectly and we wish you smooth, safe miles ahead.

June 29, 2025

Friendly staff. Even though it was a very humid and hot day Joni was helpful and had a great sense of humor. My vehicle was ready from service when promised. Than yo More

by Jen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joni
Jul 02, 2025 -

Westside Toyota responded

Thank you for sharing your five-star feedback with us, Jen! We're glad that Joni and the Westside Toyota team provided such a positive experience despite the heat, and we hope to see you next time.

June 05, 2025

Very responsive sales staff,parts and service would use again and recommend this dealership for others More

by sebarath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 05, 2025 -

Westside Toyota responded

Sebarath, we're delighted to hear that you had a positive experience with our team at Westside Toyota. Thank you for recommending us, and we look forward to serving you again in the future!

June 05, 2025

Dealerships are often uncomfortable experiences. Westside Toyota was a much better experience overall fore than most other dealerships. More

by orosz930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braden Herold, Charlie Saranita, Ron Swetland, Dave Svoboda
Jun 05, 2025 -

Westside Toyota responded

We're delighted to hear that your experience at Westside Toyota stood out positively compared to other dealerships. Thank you for choosing us and sharing your feedback!

May 17, 2025

I have been w Toyota since 2011 the customer service is extremely excellent, always, ask how is ur day, & very caring employees. I am glad to see some of employees I have known. Thank you for going above More

by kjefferies892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
May 19, 2025 -

Westside Toyota responded

We're delighted to hear that you've had such a positive experience with our team at Westside Toyota since 2011! It's wonderful knowing our customer service and familiar faces have made your visits enjoyable. Thank you for the kind words, and we look forward to continuing to serve you!

May 13, 2025

Kenric provided another positive service experience. The process is streamlined but it’s advisors like Kenric that make it work. More

by Richard M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenric Allgood
May 13, 2025 -

Westside Toyota responded

Richard, we're delighted to hear that Kenric made your service experience at Westside Toyota a positive one. Thank you for sharing this feedback!

May 10, 2025

The service department was great from start to finish From Cynthia Thomas setting up my appointment to getting it done. The service team is great and a pleasure to work with. Thank you all! More

by moosewen75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Thomas
May 12, 2025 -

Westside Toyota responded

We're delighted to hear that Cynthia and the service team at Westside Toyota provided you with a great experience from start to finish. Thank you for sharing your positive feedback!

May 06, 2025

I had an excellent experience at Westide Toyota during my recent service appointment! The communication from the staff was outstanding—clear, timely updates on my vehicle’s status and needs. The staff provid More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joni
May 06, 2025 -

Westside Toyota responded

Thank you for sharing your positive experience with us at Westside Toyota! We're delighted to hear that our team provided clear communication and valuable advice without any pressure. We appreciate your recommendation and look forward to serving you again in the future!

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