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Westside Toyota
North Olmsted, OH
3,453 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,453 reviews
April 15, 2025
Westside Toyota accommodated my kid car without having a prior appointment. This not the first time they took care of me. In past also they serviced my kids cars to work around my schedule. I thank you for prior appointment. This not the first time they took care of me. In past also they serviced my kids cars to work around my schedule. I thank you for that. Regards, More
by Nick
Employees Worked With
Ricardo
April 11, 2025
We just bought a new rav4 . Hanna Sell was our salesperson. She was very patient and tried to help us with our purchase the best she could. We will tell our friends and family t Hanna Sell was our salesperson. She was very patient and tried to help us with our purchase the best she could. We will tell our friends and family to see her. More
by Mpkurek54
Employees Worked With
Charlie Saranita
April 05, 2025
I bought a toyota camry 2022 Callum was very nice and professional. 10 out of 10.I told him I don't have time I have to go to work at 12pm .He was very helpful He understood my position and got me out professional. 10 out of 10.I told him I don't have time I have to go to work at 12pm .He was very helpful He understood my position and got me out at 10:30am. It took only 1 hour and 30 minutes. During this time he knew what he was doing and was very nice, professional and friendly. Toyota needs more people like Callum. Thank You CALLUM . More
by Aurora.mucaj
Employees Worked With
CALLUM
April 01, 2025
Service advisor, Rick Vega, was thorough, knowledgeable & gave pros & cons of needed car repairs. He left decisions up to me. Service technician did an excellent job doing repairs. Car runs great. gave pros & cons of needed car repairs. He left decisions up to me. Service technician did an excellent job doing repairs. Car runs great. More
by Sue
Employees Worked With
Rick Vega, service advisor & service technician number 999203
March 21, 2025
I believe they take advantage of the client when the client is in a vulnerable state. There are 5 bolts (called studs) attached to the wheel and the 5 lug nuts attach to these studs to hold your whee client is in a vulnerable state. There are 5 bolts (called studs) attached to the wheel and the 5 lug nuts attach to these studs to hold your wheel in place. I needed these replaced. The 5 studs and lug nuts (parts) should cost the dealer under $30. I know they have to pay the mechanic proper wages, which are significant and warranted, but the entire procedure of replacing these parts should take less than an hour. What do you think a fair price would be for this? An hour of wages, plus $30 in parts... Well, I was charged $469.28. This included almost $40 for shop supplies. What shop supplies? They didn't know, but I was told they are legally required to charge me up to $40 for shop supplies. True? They didn't have the bolts and nuts on hand, so they had to hold my car overnight, which required me to rent a vehicle. I rented a corolla from them for one day, which cost me almost $50. They wouldn't comp this. I was also told that I'd probably need to replace my rim for an additional $600+. I didn't and it was fine, but thanks for the suggestion. Then they asked me to rate their business. More
by Baysig
Employees Worked With
Adrianna Anderson
March 15, 2025
It’s a good overall dealership. I think they could do a better job of explaining Bessarabia services needed in the service department, basically how it was determined the service wa I think they could do a better job of explaining Bessarabia services needed in the service department, basically how it was determined the service was needed. More
by Rjdennis
Employees Worked With
Remon Abusada
February 26, 2025
As always, Toyota Dealership in North Olmsted is great. People are friendly and professional. Aaron was fantastic and provided feedback. As my Service Advisor i would highly recommend him to my friends and People are friendly and professional. Aaron was fantastic and provided feedback. As my Service Advisor i would highly recommend him to my friends and family. 5 Star service for sure! More
by snbgleason
Employees Worked With
Aaron Trainer
