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Westside Lexus

Houston, TX

4.8
6,769 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,769 reviews

August 15, 2012

The LS460 I was interested in purchasing was not available at Lakeside Lexus, so Jeffery Byers contacted dealers in the area and found one in San Antonio. His efforts were greatly appreciate More

by Ruth Phillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
August 15, 2012

Great service and provided me with a loaner as my car was fixed through the weekend. Will gladly do business here again. Thanks again westside Lexus. More

by mrexecutiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob hershman
August 13, 2012

Susan Blackwell provides outstanding sales service. She is efficient, accommodating and patient. She always goes the extra mile and we are repeat customers because of her. We also appreciate the great as More

by rebecca howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Blackwell, Mike Shafer, James
August 12, 2012

Thot I was going to have a super-big bill for a new Thot I was going to have a super-big bill for a new battery - but my car is still under warranty. I've found all staff members very courteous. S More

by maggiemcphee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Negler
August 11, 2012

Amazing, no pressure service. They showed me what I wanted, they gave me the information I requested, they waited when I wanted to wait, and they delivered flawlessly when I was ready. More

by ghandal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Coker, Paul Rockett
August 11, 2012

Clarence was a complete joy to work with from initial phone contact to purchase of my car. His knowledge of the available choices for me and his ability to meet my criteria within my stated budget were o More

by mjanewc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clarence Keever Mike Shafer
August 09, 2012

Steve was very good at giving me updated info as i requested it. it was a pleasure doing buisness with Lexus body shop. thank you More

by KathyGambini-Melvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Conrad
August 09, 2012

Alfredo answered every concern I had about my vehicle. He explained in depth the damage that was done to my vehicle and what it was going to take to repair it. He worked diligently with my insurance company More

by michaelgrenader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Martinez
August 07, 2012

This is the second car I have purchased from Chris. Chris is one of the reasons I purchased another Lexus. He set up all of my service calls on my previous car. He has sold my daughter two cars as we More

by jmasonhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Holzhausen and Paul Rocket
August 06, 2012

Everyone made purchasing a new Lexus so easy and enjoyable. From picking the best vehicle to the financing and service of everyone was great. Will continue to go to westside Lexus for my automobile More

by Rstanley1096
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey, Paul and Gerald
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