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Westside Lexus

Houston, TX

4.8
6,769 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,769 reviews

September 05, 2012

I could not be more satisfied with my recent purchase of a 2012 ES 350. I was greeted on the sales lot by Chong Lee and was immediately put at ease by her kindness. Within a few minutes, I was confident tha More

by SKCarter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee & Gina Tuttle
August 31, 2012

Mr. Cohen, I had a wonderful experience at Westside Mr. Cohen, I had a wonderful experience at Westside Lexus! Both Ty and Alex were professional and informative and supportive. Alex spent time More

by mbaldo241
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry and Alex Winnicki
August 31, 2012

Keith was very friendly and helpful. The cashier, whose name I did not catch or remember, was rather icy and barely spoke to or looked at me. More

by roz.rowan.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis
August 31, 2012

Every body was so nice and freindly and the service was quick and effective.They have washed my car very clean .I forgot the name of the service man,I will foreard it next time. More

by ykbeeber
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chalres
August 31, 2012

MY RATING IS VERY SIMPLE.......THIS WAS THE SECOND OF FIVE FREE SERVICE INSPECTIONS WHERE JACK BROUGHT ME A LOANER CAR AND HE TOOK MINE IN FOR SERVICE. More

by H L ECKOLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JACK SMITH
August 25, 2012

My appointment was at 10 AM, Josh is always prompt, efficient, and knowledgeable. I have to drive from the other side of town and sometimes traffic/rain delays me. He is so understanding and this is More

by d.staffa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
August 23, 2012

During my auto service the person who serviced my auto, that may have noticed lose religeous figurine near dashboard. He applied his initiative and without even asking for it, installed in it's place with More

by Dhangauri1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Joshua Klug in auto service
August 16, 2012

Everyone, from the person who met us, was friendly and helpful.We appreciated the courtesy car offered free of charge and without any paper work hassle. The whole experience was easy and pleasant. More

by Dschmirler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hazel
August 16, 2012

This is my second lease, and I have worked with Dave Haas for both. He always promptly returns my calls to set up my service and is always efficient and friendly. Yesterday was the first time I have gone a More

by lnimberger
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas, don't know name of gal who checked me out
August 15, 2012

Over the Top service - advised about service on car with cool Westside Fitness Inspection report. Particularly liked pics of throttle body (assume of my car)as opposed to clean - would cause me to have this More

by hwosterhout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn
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