Westside Lexus

I was very pleased with my experience with Susan Blackwell and Westside Lexus. She was able to answer my questions and took the time to help me "experience" the car (i.e. synching up my phone so I Blackwell and Westside Lexus. She was able to answer my questions and took the time to help me "experience" the car (i.e. synching up my phone so I could see how easy it was to use bluetooth for music and phone, etc..). I felt she was honest and trustworthy. I enjoyed working with her! I also appreciate the dealership's free 2 years service and willingess to bring a loaner car to me for service appts so I don't have to drive in. More

Just have to say I have never had such a nice experience in purchasing a car. Jeff was such an attentive and wonderful salesman. Always remembered everything I had wanted in the type of model car I was look in purchasing a car. Jeff was such an attentive and wonderful salesman. Always remembered everything I had wanted in the type of model car I was looking for and gave me every opportunity to selelct the car I wanted by letting me know of their availabilty in a fashion as if I was his only customer! I look forward to working with him in the future for any new purchases.... Also working with Paul on the financing, I felt very taken care of and to the best of my interest. Both of these men are top notch in personality and service! More

I had a problem with a tire late on a Friday afternoon. At an obviously busy time for the service dept., Keith took good care of my unscheduled stop and did so in a very timely manner. I have been dealing At an obviously busy time for the service dept., Keith took good care of my unscheduled stop and did so in a very timely manner. I have been dealing with Keith and Westside Lexus just since February 2012 and have been extremely impressed with the service. Thank you very much. Vern Hawkins More

John was extremely thorough when providing info on the truck. He did not pressure me and allowed me to make my own buying decision. I really enjoyed the buying experience at Westside Lexus. truck. He did not pressure me and allowed me to make my own buying decision. I really enjoyed the buying experience at Westside Lexus. More

A very good experience overall. Thank you for the detail that was put into repairing my car. Thank you again for the good job done. that was put into repairing my car. Thank you again for the good job done. More

Very professional sale person (Chong lee) to work with. She is very helpfully. Also financial person really work out good too. Thank you west side lexus She is very helpfully. Also financial person really work out good too. Thank you west side lexus More

Alex Vences is very nice and professional and he treated me so well. He took time to listen and explain things to me about the work that needed to be done. He's the best! I plan to continue with him as m me so well. He took time to listen and explain things to me about the work that needed to be done. He's the best! I plan to continue with him as my Service Advisor. More

Great product!!! Personnel very courteous but SO busy--a good thing. Only got a thumbnail lesson on the technology as I picked my car up late in the day. Need to go back and get tech lessons for more detail good thing. Only got a thumbnail lesson on the technology as I picked my car up late in the day. Need to go back and get tech lessons for more detailed instructions. Great dealership!! More

I bought the 2012 LS460 now, even though the lease was not up until 2013 because I do not want to buy a 2013. I had seen the 2013 on line and discovered that it would have a mouse/joystick that I detest. not up until 2013 because I do not want to buy a 2013. I had seen the 2013 on line and discovered that it would have a mouse/joystick that I detest. It is a distraction from the road, and I believe it it a step backwards for Lexus. It seems that Lexus is now following the German designers instead of being an industry leader as it has always been. I bought my first LS in 1989 (1990 model) and have never waivered from buying Lexus. My husband and I currently own three. The only one I am not happy with is the new RX we bought for our second home in San Diego, and it has a mouse. It takes my eyes from the road and because of that, I do not use it. I use my bluetooh for my iPod and never have to use the screen. I have been told that once I learn to use it, It will not be a distraction. Really? What happens on the road while I am trying to learn to use it? Are others around me safe? Am I supposed to sit in my driveway for hours until I become so familiar with it that I never have to look away from the screen/mouse? At least the screen on my current cars are very easy to use and I only have to take my eyes off the road for a fraction of a second. To summarize, I will love the new 2012 but may never buy a new Lexus again. What a waste of engineering talent. More

My Service Manager, Scott Bissonnett,was great to work with. He called immediately with any extra information about needed repairs. Also, the valet service was wonderful and prompt. I love having this with. He called immediately with any extra information about needed repairs. Also, the valet service was wonderful and prompt. I love having this convenience for servicing my car, otherwise I'm not sure I would use your Service Center as it's way too far away for me. thanks, Jan Young More