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Westside Lexus

Houston, TX

4.8
7,150 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,150 reviews

June 18, 2025

I can’t say enough about the Westside Lexus, Internet manager Doug , and finance guy Christian. An absolute joy to work with because of specifically, their communication with me. I appreciate their profe More

by Hollywood Vargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Westside Lexus responded

Thank you for sharing your experience with Doug, Christian, and the team at Westside Lexus! We're delighted to hear that their communication and professionalism made such a positive impact. We look forward to assisting you with your next car purchase soon!

June 17, 2025

Lauren was great. She had everything ready to go. I was in and out of the dealership very quickly. I would definitely recommend Westside Lexus, Gary Cohen and Lauren G More

by TJFTEXAS2
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Westside Lexus responded

We're delighted to hear that Lauren and Gary made your experience at Westside Lexus smooth and efficient! Thank you for recommending us, we hope you're enjoying your new vehicle.

June 17, 2025

It was quick and simple. Didn’t have to wait long at all. Enjoyed my wait. More

by Emily Huynh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Westside Lexus responded

Thank you for sharing your positive experience with the Westside Lexus team, Emily! Swift service is always our aim.

June 17, 2025

Lauren was great. She had everything ready to go. I was in and out of the dealership very quickly. I would definitely recommend Westside Lexus, Gary Cohen and Lauren G More

by TJFTEXAS2
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Westside Lexus responded

We're delighted to hear that Lauren and Gary made your experience at Westside Lexus smooth and efficient! Thank you for recommending us, we appreciate the support. Enjoy your new ride!

June 16, 2025

Doug Phillips as great. I have been looking for a GX for over a year and when I found the certified GX I was happy. I am still trying to learn everything about the SUV, but More

by green_sharon02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Westside Lexus responded

Sharon, we're happy to hear that Doug made your experience at Westside Lexus a positive one! Enjoy discovering all the features of your certified GX, and feel free to reach out if you have any questions.

June 15, 2025

This dealership has great customer service. I have been a customer for a long time. The service department is awesome. More

by Glo60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Westside Lexus responded

Thank you for being a loyal customer and sharing your positive experience with Westside Lexus! We're delighted to hear that our service department continues to impress. We look forward to serving you again in the future!

June 15, 2025

Amazing! Rick Tatum helped me get into a vehicle when I was deal with a total loss. Such a smooth process and best experience I’ve had at a dealership! More

by Alasia Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Westside Lexus responded

Alasia, we're delighted to hear that Rick made your experience at Westside Lexus smooth and enjoyable. Thank you for sharing this fantastic feedback!

June 14, 2025

Steve kept me informed of the delivery of my vehicle and walked me through the process. He was courteous at all times and he fully understands the products he is selling as well as financial options availa More

by trip0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Westside Lexus responded

We're delighted to hear that Steve provided you with excellent service and kept you informed throughout the process at Westside Lexus. It's great to know he was courteous and knowledgeable about our products and financial options. Thank you for sharing your experience!

June 14, 2025

I recently purchased my dream car from Westside Lexus, and I couldn’t be happier with the experience! Shawn was absolutely fantastic, professional, knowledgeable, and genuinely kind. He made the entire pr More

by Ruth Kuria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Westside Lexus responded

Ruth, we're delighted to hear that Shawn provided such a fantastic experience at Westside Lexus! It's wonderful knowing he made the process smooth and enjoyable for you. Enjoy your dream car, and thank you for recommending us!

June 13, 2025

Good customer service, excellent sale man, only a little thing the vehicle arrival a few day behind schedule. More

by Vtang12004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Westside Lexus responded

Thank you for your feedback! We're glad to hear that our team at Westside Lexus provided good customer service and an excellent sales experience. We apologize for the slight delay in vehicle arrival, and we appreciate your understanding. Enjoy your new ride!

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